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Does ServiceNow Now Assist train on your data?

No—ServiceNow Now Assist's cited terms say it does not train on your data by default.

Their words · Terms of Service

(2) High-Risk Use terms located at [https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all](https://www.microsoft.com/licensing/terms/product/ForOnlineServices/all), (3) Extracting Data and Use of Content for Training located at

Captured 2026-06-07. Open captured sourceSnapshot SHA-256: 78b87d93c9cf990dfd337de32fad8ae998156b4cd3b2896af41bb4b6263616f7

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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