How long does Scenario keep your data?

This segment establishes specific data retention periods: account data is retained for the duration of the account plus 90 days then deleted, usage data is retained in identifiable form for up to 24 months then aggregated or deleted, and aggregated or pseudonymized data may be retained indefinitely, creating binding retention obligations on the platform.

Their words · Privacy Policy

“ We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically: Account Data. Retained for the duration of your account and for 90 days thereafter to allow for account reactivation, after which it is deleted unless retention is required by applicable law. Usage Data. Retained in identifiable form for up to 24 months, after which it is aggregated or deleted. Aggregated or pseudonymized usage data may be retained indefinitely for analytics purposes. Payment Data. Transaction records retained as required by tax and financial regulations (typically 7 years). Full payment card details are not stored by Scenario — they are handled by Stripe. Generated Content. Your generated assets, prompts, and related content are retained in your account for as long as your account is active, and deleted within 60 days after account termination, unless otherwise required by law or agreed upon with enterprise customers. Support Communications. Retained for up to 24 months after the support case is closed to provide continuity and improve our support quality, after which they are deleted or anonymized. When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention and deletion procedures.”

Captured 2026-06-07. Open captured source →Snapshot SHA-256: 540c434c19d1238ff175daea25a1dfc62f964a48224085eeb165ef9c0bcd894e

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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