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Does Freshdesk Freddy AI train on your data?

Only in certain circumstances—Freshdesk Freddy AI's cited terms put conditions or choices around training use.

Their words · Privacy Policy

For Freshcaller users only: your calls will be recorded, subject to the consent of both parties to the call, and this recording will be used for product improvement, including to train our applications to better recognize human speech.

Captured 2026-06-07. Open captured sourceSnapshot SHA-256: b378aa678fa68b3b96a00d55e58c56d2f38cd543abb93845ffb1b045da3fbb4c

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Informational only, not legal advice. Terms can change; check the cited policy and capture date before relying on this answer.

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