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188 verified findings across the displayed surfaces.
273 verified findings across the displayed surfaces.
Empty Comparison Slot
Workato has moderate defaults; Intercom Fin AI carries the most permissive license terms of the set.FOR ENTERPRISE: INTERCOM FIN AI NOT RECOMMENDED · WORKATO ENTERPRISE TIER ACCEPTABLE
| RISK SURFACE | INTERCOM FIN AI | WORKATO |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“ (i) As between the parties, Workato owns and retains all right, title, and interest in and to all Platform Assets and all derivatives thereto on the Workato Platform, excluding any Platform Assets created by Account Holder. During the Subscription Term, Workato permits Account H…”
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“ (a) Account Holder Data. Account Holder owns and retains all right, title and interest in and to all documents, messages, graphics, images, files, data and other information transmitted and processed through the Workato Platform by Account Holder (collectively, the “ Account Hol…”
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“ Note that we will never email you to ask for your Account information; if you receive such an email, please forward it to privacy@workato.com . If provided, Workato may use your cell phone number to call or text you in order to provide the Services. You hereby acknowledge and…”
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“ (a) Workato Platform Access . Workato owns and retains all right, title, and interest in and to the Workato Platform and all derivatives, features, modifications and updates thereto. During the term of Account Holder’s Subscription (the “ Subscription Term ”), Workato will make…”
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“ Workato does not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Services. We encourage parents and legal guardians to monitor their children’s internet usage…”
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.
“ (c) Account Holder’s use of the Workato Platform will be governed by this Agreement, and Workato will not be bound by the Reseller Agreement, nor any representations and warranties made by the Reseller that are not included in this Agreement.”