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188 verified findings across the displayed surfaces.
206 verified findings across the displayed surfaces.
Empty Comparison Slot
Westlaw AI (Thomson Reuters) has moderate defaults; Intercom Fin AI carries the most permissive license terms of the set.FOR ENTERPRISE: INTERCOM FIN AI NOT RECOMMENDED · WESTLAW AI (THOMSON REUTERS) ENTERPRISE TIER ACCEPTABLE
| RISK SURFACE | INTERCOM FIN AI | WESTLAW AI (THOMSON REUTERS) |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“ Personal information in content and communications uploaded, sent, shared, or inputted through our Services or via our networks and infrastructure, including feedback you provide to us and the content of communications between you and us or sent via our network and Services — in…”
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“ All content provided on this site is owned by or licensed to Thomson Reuters and/or its affiliates (the "Thomson Reuters Content") and protected by United States and international copyright laws. Thomson Reuters and its licensors retain all proprietary rights to the Thomson Reut…”
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“Thomson Reuters grants you a limited license to access and make personal use of this site, subject to the Terms. This site and any portion hereof may not be reproduced, duplicated, copied, downloaded, sold, resold, visited, or otherwise exploited for any commercial purpose withou…”
Use is restricted to personal, non-commercial purposes only. Any commercial exploitation of site content or outputs requires explicit prior written consent from Thomson Reuters, which may be withheld.
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“Demographic information Age; date of birth; marriage status; gender; physical characteristics; military status; political, religious, or philosophical beliefs; sexual orientation; racial or ethnic origin; and union membershi”
TR collects special categories of personal data under GDPR Article 9 (political beliefs, religious beliefs, sexual orientation, racial/ethnic origin, union membership), which require explicit legal bases and heightened protections.
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.