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188 verified findings across the displayed surfaces.
191 verified findings across the displayed surfaces.
Empty Comparison Slot
Intercom Fin AI carries highly permissive license terms; Quizlet Q-Chat carries highly permissive license terms.FOR ENTERPRISE: INTERCOM FIN AI NOT RECOMMENDED · QUIZLET Q-CHAT NOT RECOMMENDED
| RISK SURFACE | INTERCOM FIN AI | QUIZLET Q-CHAT |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“By submitting Content or any other material to Quizlet for inclusion on the Service or for any other purpose, for example posting a flashcard set, answering a survey or sending Quizlet an email, you grant Quizlet a world-wide, perpetual, irrevocable, royalty-free license (with ri…”
Users grant a perpetual, irrevocable, royalty-free, sublicensable license over all submitted content — including inputs like flashcard sets and emails — with no compensation and covering all existing and future media. This is an extremely broad rights grab.
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“14. **Trademarks.** Quizlet, Quizlet.com, Quizlet Ads, the Quizlet mark and logo, and all other trademarks, service marks, graphics and logos used in connection with Quizlet, or the Service are trademarks or registered trademarks of Quizlet or Quizlet's licensors. Other trademark…”
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“you grant Quizlet a world-wide, perpetual, irrevocable, royalty-free license (with right to sublicense through multiple tiers) to use, copy, reproduce, process, adapt, modify, publish, transmit, publicly display, publicly perform and distribute such Content or material in any and…”
The broad license to 'process' and 'adapt' submitted content, combined with the 'additional uses' catch-all and sublicensing rights to partners, is broad enough to encompass AI/ML training use. No explicit opt-out is provided.
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“ 4. **Restrictions**: You may not use Premium Content for any commercial purpose. This means you can’t sell it, use it for advertising or marketing purposes, or use it in any other way in connection with a business or profit making activity. You may not post or otherwise make…”
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“We retain records of support tickets and other communications between Quizlet and our users, for example support emails, survey responses, feedback submissions, or comments on our blogs or other posts, indefinitely in order to better manage our support processes, maintain accurat…”
Support communications are retained indefinitely AND Quizlet reserves the right to publish them publicly; users submitting support requests may not be aware their communications could be published.
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.
“01. **Eligibility.** Use of the Service is void where prohibited. The Service is intended for users over the age of 13, but is open to all ages. For children age 13 or younger (or other age of consent where required by local law), Quizlet offers a restricted feature set and websi…”