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188 verified findings across the displayed surfaces.
174 verified findings across the displayed surfaces.
Empty Comparison Slot
Intercom Fin AI carries highly permissive license terms; Lexis+ AI carries highly permissive license terms.FOR ENTERPRISE: INTERCOM FIN AI NOT RECOMMENDED · LEXIS+ AI NOT RECOMMENDED
| RISK SURFACE | INTERCOM FIN AI | LEXIS+ AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“4.10 Prompt Retention. Certain features of the Online Services, including those utilizing AI technology, permit an Authorized User to enter or create a prompt (a “Prompt”), including Prompts requesting the summarization or analysis of text entered into the Prompt by the Authorize…”
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“4.4 LN does not claim intellectual property rights in any content created by your use of the AI Services (“Output”) except to the extent that the Output includes Independent Content. “Independent Content” means any work of authorship in the data that is subject to a copyright (1…”
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“LN is free to incorporate and implement any Feedback into LN products or services without payment of current or future royalties or compensation. In consideration of your participation in and access to Beta Product development, you hereby assign to LN all rights, title, and inter…”
All 'Feedback' (including survey responses, user experience insights, and Beta Product participation) is fully assigned to LN with no compensation, and a sweeping irrevocable license as a fallback. This applies to Beta Product participants.
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“(a)so long as performed via Online Services functionality”
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“(b)except under Section 1.1(d),”
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.
“2.1 Only your employees (including temps), students, partners, members, owners, shareholders, and contractors (to the extent performing dedicated work exclusively for you) are eligible to access and use the Online Services and Materials under your Agreement. You will identify to…”