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96 verified findings across the displayed surfaces.
49 verified findings across the displayed surfaces.
Empty Comparison Slot
Murf AI has moderate defaults; HeyGen carries the most permissive license terms of the set.FOR ENTERPRISE: HEYGEN NOT RECOMMENDED · MURF AI ENTERPRISE TIER ACCEPTABLE
| RISK SURFACE | HEYGEN | MURF AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“HeyGen does not claim to own any of Your Content and by using the Services and uploading or generating Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote…”
Despite not claiming ownership, HeyGen takes a broad, royalty-free, transferable, sublicensable, worldwide, and irrevocable license over all user inputs. The license survives termination, meaning revoking access does not end HeyGen's rights to previously submitted content.
“All Feedback becomes the sole and exclusive property of HeyGen, and HeyGen may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby…”
Any feedback submitted—including suggestions, comments, or improvements—is irrevocably assigned to HeyGen with no compensation. Includes patent rights, trade secrets, and moral rights waiver.
“ 3.1. Your License to the Service You own the content and information that you submit to the Services (“ Content ”). For the purpose of obtaining the Services, you are granting to Murf a limited, non-exclusive, non-transferable, worldwide, royalty-free and sub-licensable licens…”
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services and to develop new services and products, including to train or otherwise improve or modify…”
User content (inputs and outputs) from paid plan users is explicitly licensed for AI model training. This is opt-in by default with no clear opt-out mechanism mentioned.
“ 5.1 Commercial Rights You can use Murf created voices for commercial purposes. You can also make available to third parties who intend to use Murf created voices for commercial purposes. You however agree that Commercial Rights (defined below) are not resell rights and you can…”
“User Output generated under a Free Plan may not be sold, sublicensed, redistributed, monetized, or used in connection with commercial activities, advertising, client work, revenue-generating product or any other services.”
Complete prohibition on commercial use of outputs for free plan users, including advertising, client work, and revenue-generating activities.
“ Site; 11.2.10 Use bots or other automated methods to access the Services or the Site; 11.2.11 Stalk, threaten, impersonate, dox, harass or defraud anyone through use of the Services or the Site; 11.2.12 Create, upload or transmit material through the Services or the Site that…”
“Some of the features of the Services require us to process parts of faces or bodies within a video or photo, and this may include face imagery. The information we use for this process is used to create and personalize avatars. See our Biometric Information Privacy Notice for furt…”
Biometric data (face imagery, body data) is collected and processed. This triggers heightened legal obligations under BIPA (Illinois), CCPA sensitive data rules, and GDPR Article 9.
“ We implement industry-standard encryption (AES-256 for data at rest and TLS 1.2+ for data in transit) to protect all customer data. Access to customer information is strictly controlled and limited to authorized personnel based on job role and necessity. To maintain ongoing com…”
“ (d) Refunds and Exchanges. Payments are non-refundable, except where required by law.”