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278 verified findings across the displayed surfaces.
188 verified findings across the displayed surfaces.
Empty Comparison Slot
Gemini Code Assist (Google) carries highly permissive license terms; Intercom Fin AI carries highly permissive license terms.FOR ENTERPRISE: GEMINI CODE ASSIST (GOOGLE) NOT RECOMMENDED · INTERCOM FIN AI NOT RECOMMENDED
| RISK SURFACE | GEMINI CODE ASSIST (GOOGLE) | INTERCOM FIN AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ You also agree that our Privacy Policy applies to your use of our services. We also provide resources like the Copyright Help Center , Safety Center , Transparency Center , and descriptions of our technologies from our policies site to answer common questions and to set expectat…”
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“ Some of our services include content that belongs to Google — for example, many of the visual illustrations you see in Google Maps. You may use Google’s content as allowed by these terms and any service-specific additional terms , but we retain any intellectual property rights t…”
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“This license is for the limited purpose of: operating and improving the services , which means allowing the services to work as designed and creating new features and functionalities. This includes using automated systems and algorithms to analyze your content: for spam, malware…”
The 'developing new technologies and services' purpose, combined with 'improving the services' and pattern recognition via automated systems, effectively authorizes use of user content for model/AI development without explicit opt-out for most users.
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“using AI-generated content from our services to develop machine learning models or related AI technology”
Google expressly prohibits users from using Google's AI-generated outputs to train competing ML models or AI technology. This is a significant restriction on commercial use of outputs in AI/ML development contexts.
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“ (ii) does not result in a material reduction of the”
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“ https://cloud.google.com/terms/direct-tos-exemptions for the applicable Services, these terms do not apply to you, unless you and Google agree otherwise in writing. If you become exempt from these terms after the Effective Date, this will not affect any liability arising be…”
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.