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SIDE-BY-SIDE · 2 OF 3
Two platforms.
Same questions.
Gamma
CRM & CONTENT OPERATIONS
PROMPT
Users retain all rights and ownership in their content made available through Gamma's services. Gamma does not claim any ownership rights in user content.
OUTPUT
Users are solely responsible for all content they create using Gamma, including AI-generated content. Ownership of outputs is not claimed by Gamma.
TRAINING
Paid/Business plan users: Gamma does not train on customer content. Free plan users without privacy controls enabled: Gamma may use content to train, improve, and refine its models.
COMMERCIAL
Commercial use of AI-generated presentations is permitted. Users must disclose AI's role in content creation and take responsibility for accuracy and compliance.
125 verified findings across the displayed surfaces.
Intercom Fin AI
CRM & CONTENT OPERATIONS
PROMPT
Intercom customers own all customer conversation data and knowledge base content. Fin AI processes this content to power customer support automation.
OUTPUT
Customers own all AI-generated support responses. Intercom does not assert IP over Fin-generated outputs.
TRAINING
Intercom grants itself a broad license to use Customer Data to 'provide and improve' Services, and may use Anonymized Data indefinitely for service improvement. The privacy policy broadly permits AI/ML including generative AI for processing personal information. No explicit prohibition on training Fin AI on anonymized conversation data. Customers should review the Data Processing Agreement for specific AI data handling commitments.
COMMERCIAL
Commercial use is fully permitted. Intercom Fin is an enterprise customer support AI.
155 verified findings across the displayed surfaces.
Empty Comparison Slot
AIRIN SUMMARY
Gamma carries highly permissive license terms; Intercom Fin AI carries highly permissive license terms.FOR ENTERPRISE: GAMMA NOT RECOMMENDED · INTERCOM FIN AI NOT RECOMMENDED
↳ Compliance surfaces · side by side
⚡ INTERACTIVE RISK COMPARISON HEATMAP
| RISK SURFACE | GAMMA | INTERCOM FIN AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
* Click any cell in the heatmap matrix to scroll directly to its verbatim policy citations below.
📂 Intellectual Property & Model Training
P
SURFACE 01
Prompt Ownership
Gamma
MEDHIGH
Users retain all rights and ownership in their content made available through Gamma's services. Gamma does not claim any ownership rights in user content.
“****3.1** Types of Content.**You acknowledge that all Content, including Services, is the sole responsibility of the party from whom such Content originated. This means that you, and not Gamma, are entirely responsible for all Content that you upload, post, e-mail, transmit or ot…”
Intercom Fin AI
MED⚠ CAUTIONHIGH
Intercom customers own all customer conversation data and knowledge base content. Fin AI processes this content to power customer support automation.
“ 6.1. Intercom Technology. This is a subscription agreement for access to and use of the Services. Customer acknowledges that it is obtaining only a limited right to the Services and that irrespective of any use of the words “purchase", “sale” or like terms in this Agreement, no…”
O
SURFACE 02
Output Ownership
Gamma
MED⚠ CAUTIONHIGH
Users are solely responsible for all content they create using Gamma, including AI-generated content. Ownership of outputs is not claimed by Gamma.
“****4.2** Trademarks.**Gamma and all related graphics, logos, service marks and trade names used on or in connection with any Services or in connection with the Services are the trademarks of Gamma and may not be used without permission in connection with your, or any third-party…”
Intercom Fin AI
HIGH
Customers own all AI-generated support responses. Intercom does not assert IP over Fin-generated outputs.
No citation available
T
SURFACE 03
Model Training
Gamma
MEDHIGH
Paid/Business plan users: Gamma does not train on customer content. Free plan users without privacy controls enabled: Gamma may use content to train, improve, and refine its models.
“****4.5** AI Model Training.**If you are on a Team or Business plan, we do not train on Your Content. If your plan does not include privacy controls for AI training or if you do not have such privacy controls for AI training turned on, you agree that we may, and you hereby grant…”
Intercom Fin AI
MED⚠ CAUTIONHIGH
Intercom grants itself a broad license to use Customer Data to 'provide and improve' Services, and may use Anonymized Data indefinitely for service improvement. The privacy policy broadly permits AI/ML including generative AI for processing personal information. No explicit prohibition on training Fin AI on anonymized conversation data. Customers should review the Data Processing Agreement for specific AI data handling commitments.
“Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to remove any personal data of People (“ Anonymized Data ”) to analyze, improve, support and op…”
Intercom can anonymize Customer Data and use it perpetually ('during and after the term') for service improvement, including potentially model training. Intercom owns all Usage Data and Anonymized Data derived from customer interactions.
C
SURFACE 04
Commercial Use
Gamma
MED⚠ CAUTIONHIGH
Commercial use of AI-generated presentations is permitted. Users must disclose AI's role in content creation and take responsibility for accuracy and compliance.
“****1.7**Certain Restrictions.**The rights granted to you in this Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion thereof…”
Intercom Fin AI
LOW⚠ CAUTIONHIGH
Commercial use is fully permitted. Intercom Fin is an enterprise customer support AI.
“ 2.7. General Restrictions. Customer will not (and will not permit any third party to): (a) rent, lease, provide access to or sublicense the Services to a third party; (b) use the Services to provide, or incorporate the Services into, any product or service provided to a third pa…”
📂 Data Privacy & Governance
D
SURFACE 05
Data Privacy
Gamma
MED⚠ CAUTIONHIGH
Free plan: content may be used to train Gamma's AI models. Paid/Business plans: content explicitly excluded from AI training.
“ No sensitive personal information. We ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or t…”
Intercom Fin AI
MED⚠ CAUTIONHIGH
—
“ b) No Sensitive Personal Information. Except as otherwise expressly agreed between the Parties in writing by entering into a business associate agreement for HIPAA data, Customer specifically agrees not to use the Services to collect, store, process or transmit any Sensitive Per…”
$
SURFACE 06
Tier Differences
Gamma
MED⚠ CAUTIONHIGH
Free plan: content may be used to train Gamma's AI models. Paid/Business plans: content explicitly excluded from AI training.
“****9.5** No Refunds.** **THERE ARE NO REFUNDS FOR ANY PRODUCTS OR SERVICES PURCHASED ON OR THROUGH THE SERVICES AND WE ARE NOT OBLIGATED TO PROVIDE ANY CREDITS FOR PARTIALLY USED SUBSCRIPTIONS.**”
Intercom Fin AI
LOWHIGH
—
“ a) Baseline Monthly Fee . Intercom will charge Customer the monthly subscription fee in advance of each billing period. The monthly subscription fee will be based on the contracted quantity of charge-based seats purchased for the applicable service plan plus any upgrades (e.g.,…”