Turn this comparison into procurement-ready diligence
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
Free shows today's risk. A Stack Audit gives you a citable, verbatim-sourced PDF across your whole AI stack — and flags the moment a vendor's terms change.
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Not yet scored — verified corpus incomplete.
Not yet scored — verified corpus incomplete.
Empty Comparison Slot
Freshdesk Freddy AI has no scored posture yet (unrated); InVideo AI has no scored posture yet (unrated).FOR ENTERPRISE: FRESHDESK FREDDY AI NOT YET SCORED · INVIDEO AI NOT YET SCORED
| RISK SURFACE | FRESHDESK FREDDY AI | INVIDEO AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“By submitting User Content to the Websites, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distri…”
Users grant Freshworks an extremely broad, perpetual, irrevocable, royalty-free license to exploit submitted content in any form with no compensation, plus a moral rights waiver. This applies to all user-submitted content on the website.
“ These Terms shall continue to apply to you until your Account is terminated by either you or Invideo, and you cease to use the Services. However, you acknowledge and agree that the perpetual license granted by you in relation to the Customer Content/ Output, including Feedback,…”
“ iv. “Designs” means any creative works you produce using the Services, including works that incorporate or are derived from Outputs.”
“It is also in our legitimate interests to process Personal Data in this way in order to perform analytics, train our algorithms, improve, enhance, develop, support and operate the Services and its availability, compile statistical reports and record insights into usage patterns,…”
Platform relies on 'legitimate interests' (not consent) to train algorithms and develop ML products using personal data, including potentially hosted customer data. Users may not be aware their data is used for model training.
“ Improving artificial intelligence and technologies: You grant Invideo all rights to use your AI Based Output to improve our artificial intelligence safety efforts, to develop and improve our technologies and to improve our products and Services.”
“ Except with our express prior written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Websites or Content (in whole or in…”
“ e. adequacy decisions where the European Commission, UK ICO or other competent regulator has made one.”
“Upon expiration of Customer’s free trial, Freshworks may immediately suspend Customer’s access to the free trial Services and/or Software. Customer must export Customer Data before the end of the free trial or Customer Data will be permanently deleted. Notwithstanding anything to…”
Free tier users receive materially worse data retention protections than paid users — no export window, no 14-day grace period, immediate permanent deletion.
“If you provide Personal Information when you use any of these features, that Personal Information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party.”
Personal Information submitted to public forums may be disclosed 'without limitation' to both InVideo and third parties. This is an extremely broad disclosure clause that effectively waives privacy protections for any content posted in public areas.
“ a. Plans. We offer a free tier with limited features (“Free Plan”) and various paid subscription plans (“Paid Plans”). The features and usage limits of each plan are described at the point of sign-up.”