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Not yet scored — verified corpus incomplete.
Not yet scored — verified corpus incomplete.
Empty Comparison Slot
fal.ai has no scored posture yet (unrated); Freshdesk Freddy AI has no scored posture yet (unrated).FOR ENTERPRISE: FAL.AI NOT YET SCORED · FRESHDESK FREDDY AI NOT YET SCORED
| RISK SURFACE | FAL.AI | FRESHDESK FREDDY AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ We collect information you provide directly to us. For example, we collect information directly from you when you create an account on our Services, sign up for marketing communications from us, request customer support, or otherwise communicate with us. The types of information…”
“a. Ownership Rights. Customer Data is Customer’s Confidential Information. Customer and its licensors retain all rights, title, and interest in and to the Customer Data and all of Customer’s Confidential Information provided under this Agreement, and Freshworks obtains no rights…”
“Subject to the use rights granted under this Agreement, as between the parties, Company exclusively owns and retains all right, title, and interest in and to the Services, including all underlying software, applications, algorithms, models, workflows, methodologies, processes, sy…”
“ “ Usage Data ” means anonymized or aggregated data collected, computed, originated, or stored by Company resulting from the use or provision of the Services, which may include data based on or derived from Customer Input.”
“For Freshcaller users only: your calls will be recorded, subject to the consent of both parties to the call, and this recording will be used for product improvement, including to train our applications to better recognize human speech.”
Call recordings are explicitly used for training speech recognition models. Consent is required from both parties, but the scope of 'product improvement' training is broad.
“ enable access to the Services by anyone other than an authorized user;”
“ c. Use Restrictions . Customer agrees not to use the Freshworks Technology: (i) to process data on behalf of any third party other than Customer’s Users and End Users; (ii) in violation of applicable laws; (iii) to store or transmit any content that infringes upon any third part…”
“ We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.”
“We determine the retention period for each of the categories of personal information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements ap…”
Retention periods are not specified; instead, a multi-factor discretionary framework is used. Data could be retained indefinitely under 'internal operational needs' or anticipated litigation grounds.
“ Prices shown on the Sites exclude all taxes. All prices on the Sites are subject to change at any time without notice, and any new pricing will be posted to the Sites. Customer is responsible for paying any taxes (including sales, and use taxes), charges, tariffs, and duties ari…”