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169 verified findings across the displayed surfaces.
96 verified findings across the displayed surfaces.
Empty Comparison Slot
ElevenLabs carries highly permissive license terms; HeyGen carries highly permissive license terms.FOR ENTERPRISE: ELEVENLABS NOT RECOMMENDED · HEYGEN NOT RECOMMENDED
| RISK SURFACE | ELEVENLABS | HEYGEN |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ (g) Necessary Rights. You may not provide Input or create Output for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that the Content and User Voice Models, and our use of the Content and User Voice Models, will n…”
“HeyGen does not claim to own any of Your Content and by using the Services and uploading or generating Your Content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote…”
Despite not claiming ownership, HeyGen takes a broad, royalty-free, transferable, sublicensable, worldwide, and irrevocable license over all user inputs. The license survives termination, meaning revoking access does not end HeyGen's rights to previously submitted content.
“ (ii) Scope of License. The license granted to you is limited to a non-transferable license to use the Mobile App on any iPhone, iPod touch, iPad, or any other Apple device that you own or control as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.”
“All Feedback becomes the sole and exclusive property of HeyGen, and HeyGen may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby…”
Any feedback submitted—including suggestions, comments, or improvements—is irrevocably assigned to HeyGen with no compensation. Includes patent rights, trade secrets, and moral rights waiver.
“To the extent you own or acquire any intellectual property rights in or to any User Voice Models, you hereby grant to ElevenLabs a license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly or otherwise perform and display, an…”
User Voice Models — including voice clones created by users — are subject to the same perpetual, irrevocable, sublicensable license for service improvement and new product development. This effectively means any custom voice model can be used to train ElevenLabs' AI systems indefinitely.
“you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify Your Content to operate, improve, promote and provide the Services and to develop new services and products, including to train or otherwise improve or modify…”
User content (inputs and outputs) from paid plan users is explicitly licensed for AI model training. This is opt-in by default with no clear opt-out mechanism mentioned.
“You may voluntarily post, submit, or otherwise communicate to us any questions, comments, suggestions, ideas, original or creative materials, or other information about ElevenLabs or our Services (collectively, “ Feedback ”). You understand that we may use such Feedback for any p…”
ElevenLabs claims exclusive ownership of any inventions or improvements derived from user feedback, with no compensation to the user. Users effectively assign IP rights in their feedback-derived innovations to ElevenLabs.
“User Output generated under a Free Plan may not be sold, sublicensed, redistributed, monetized, or used in connection with commercial activities, advertising, client work, revenue-generating product or any other services.”
Complete prohibition on commercial use of outputs for free plan users, including advertising, client work, and revenue-generating activities.
“You acknowledge that ElevenLabs may process personal data relating to the operation, support, or use of our Services for our own business purposes, such as billing, account management, data analysis, benchmarking, technical support, product development, research and development o…”
ElevenLabs explicitly reserves the right to use personal data for 'research and development of its AI models' and 'improvement of its systems and technologies' — confirming that personal data (including potentially voice data) feeds AI training pipelines.
“Some of the features of the Services require us to process parts of faces or bodies within a video or photo, and this may include face imagery. The information we use for this process is used to create and personalize avatars. See our Biometric Information Privacy Notice for furt…”
Biometric data (face imagery, body data) is collected and processed. This triggers heightened legal obligations under BIPA (Illinois), CCPA sensitive data rules, and GDPR Article 9.
“ (viii) Prohibited Transfers and Misuse. ElevenLabs does not permit or recognize the sale, transfer, gift, trade, or exchange of Prepaid Credits. Any such attempt constitutes a material breach and may result, at ElevenLabs’ discretion, in cancellation or forfeiture of Prepaid Cre…”
“ (d) Refunds and Exchanges. Payments are non-refundable, except where required by law.”