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320 verified findings across the displayed surfaces.
188 verified findings across the displayed surfaces.
Empty Comparison Slot
Dify carries highly permissive license terms; Intercom Fin AI carries highly permissive license terms.FOR ENTERPRISE: DIFY NOT RECOMMENDED · INTERCOM FIN AI NOT RECOMMENDED
| RISK SURFACE | DIFY | INTERCOM FIN AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ 5.1 The Service is made available on a limited access basis, and no ownership rights are conveyed to you. Notwithstanding anything to the contrary in these Terms, we and our licensors have and retain all right, title, and interest, including all intellectual property rights, in…”
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“ 5.1 The Service is made available on a limited access basis, and no ownership rights are conveyed to you. Notwithstanding anything to the contrary in these Terms, we and our licensors have and retain all right, title, and interest, including all intellectual property rights, in…”
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“Operate, maintain and improve our internal operations, systems, Sites, and Products”
The policy does not explicitly address whether user content is used for AI/ML model training. 'Improve Products' could encompass training use, but this is not confirmed or denied.
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“ g. Service interruption caused by measures taken in accordance with regulatory requirements of the competent authority, such as prohibitions or similar notices issued by the competent authority involving your account, service or equipment;”
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“We use this information to reshare content created through the use of the Service. The processing is necessary for our legitimate interests (to develop our service and inform our marketing strategy).”
Information from social network interactions can be reshared by LangGenius for marketing strategy purposes under a 'legitimate interests' basis without explicit user consent.
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“ From time to time, Dify.AI may invite Customer and Users to discuss or evaluate certain pre-release or beta releases on a trial basis (collectively “Beta Releases” ) of the Licensed Platform. Customer may accept or decline any such evaluation or trial. Beta Releases designated b…”
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.