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193 verified findings across the displayed surfaces.
188 verified findings across the displayed surfaces.
Empty Comparison Slot
DeepSeek Chat carries highly permissive license terms; Intercom Fin AI carries highly permissive license terms.FOR ENTERPRISE: DEEPSEEK CHAT NOT RECOMMENDED · INTERCOM FIN AI NOT RECOMMENDED
| RISK SURFACE | DEEPSEEK CHAT | INTERCOM FIN AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ 4.1 You are responsible for all Inputs you submit to our Services and corresponding Outputs. By submitting Inputs to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms. Y…”
“Customer, from time to time, may submit Feedback to Intercom. Intercom may freely use or exploit Feedback in connection with the Intercom Technology. Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with ri…”
Any content submitted as 'Feedback' is subject to an extremely broad, perpetual, irrevocable, transferable, sublicensable, royalty-free license. If inputs or prompts are characterized as Feedback, Intercom gains sweeping rights to exploit them commercially with no compensation to the Customer.
“we grant you a revocable, non-transferable, and non-exclusive right to legally use this product and related services. All other rights not expressly authorized by these Terms are reserved by DeepSeek, and before exercising such rights, you must obtain written permission from…”
The terms do not explicitly assign ownership of generated outputs to users. Combined with DeepSeek's broad reservation of all non-expressly-granted rights, there is no clear statement that users own or receive an unrestricted license to their outputs.
“ 2.5. Intercom Code. The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data for use with the Services as further described herein. Subject to…”
“To improve and develop the Services and to train and improve our technology, such as our machine learning models and algorithms. Including by monitoring interactions and usage across your devices, analyzing how people are using it, and training and improving our technology.”
User inputs and interactions are explicitly used to train AI models with no opt-out mechanism described in this section.
“ 3.4. Usage Data and Anonymized Data. In addition to the rights contained in Section 3.2, Customer agrees that Intercom may use certain technical and other data about Customer’s and People's use of the Services (“ Usage Data ”) and/or Customer Data, which is anonymized to re…”
“ (4) Without DeepSeek's authorization, copying, transferring, leasing,”
“ typical use projections or exceeds usage by similar-sized customers (where customer size is defined by number of seats), including, but not limited to, storage and bandwidth consumption) and/or negatively impacts the operability, integrity, or security of the Service until usage…”
“the right to delete Personal Data you’ve provided to us, or that we’ve obtained about you;”
The policy mentions a deletion right but provides no information on actual retention periods, deletion timelines, or whether model weights trained on user data can be 'deleted'.
“Customer acknowledges that following termination, it will have no further access to any Customer Data input into any Service, and that Intercom may delete any such data as may have been stored by Intercom at any time.”
Intercom may delete customer data at any time post-termination with no stated notice period or grace window, potentially resulting in unrecoverable data loss.
“and **Payment Personal Data** are not applicable to DeepSeek App.”
“If Customer receives free access or a trial or evaluation subscription to the Service (a “ Trial Subscription "), then Customer may use the Services in accordance with the terms and conditions of this Section (and any other supplemental trial terms agreed by Customer) for a perio…”
Trial users receive zero warranty, indemnity, support, or SLA protections. Auto-conversion to paid subscription may occur without explicit re-consent. Intercom may terminate trial at any time for any reason.