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303 verified findings across the displayed surfaces.
162 verified findings across the displayed surfaces.
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Cohere Coral carries highly permissive license terms; Sprout Social AI carries highly permissive license terms.FOR ENTERPRISE: COHERE CORAL NOT RECOMMENDED · SPROUT SOCIAL AI NOT RECOMMENDED
| RISK SURFACE | COHERE CORAL | SPROUT SOCIAL AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“YOU GRANT US A NONEXCLUSIVE, WORLDWIDE, ROYALTY-FREE, IRREVOCABLE, SUBLICENSABLE, AND FULLY PAID-UP RIGHT TO ACCESS, COLLECT, USE, PROCESS, STORE, DISCLOSE AND TRANSMIT ANY DATA, INFORMATION, CONTENT, RECORDS OR FILES (“ CONTENT ”) THAT YOU LOAD, SUBMIT, TRANSMIT TO OR ENTER INTO…”
The license grant over user inputs is irrevocable, worldwide, royalty-free, and sublicensable—meaning Cohere retains these rights even if the user terminates their account. The scope is extremely broad.
“**1.10.**“ **Content**” all information, data, content, messages and other materials that you or your Authorized Users post or otherwise transmit via the Applications.”
“ The Cohere Solution and all materials provided by us hereunder are made available or licensed and not “sold” to you. ”
“**1.14.**“ **Feedback**” means any suggestions, enhancement requests, recommendations or other feedback you provide to Sprout Social regarding the Services.”
“Section 2.3 (Research and Model Improvement): Analyzing usage patterns and using Trial or Research User Inputs/Outputs to improve the performance and safety of our AI models. Content you submit to the Cohere Products, and outputs generated by the Cohere Products. Legitimate…”
Cohere uses Trial and Research user inputs and outputs for model training/improvement under 'legitimate interests' rather than consent, giving users limited ability to object. Paid/Enterprise users may have different treatment but this is not clarified here.
“08. **3.7. Data Use**. You acknowledge and authorize Sprout Social’s and its Affiliates’ access and use of de-identified or de-identified and aggregated data for its business purposes: (a) to compile usage and performance information related to the Services; (b) to operate, impro…”
“you further represent and warrant to and covenant with Cohere that you will not (and will not attempt to) directly or indirectly: disable, overly burden, impair, or otherwise interfere with servers or networks connected to the Cohere Solution (e.g., a denial of service att…”
Commercial exploitation of the Cohere Solution itself is prohibited without prior written permission, which significantly restricts resale, white-labelling, or embedding scenarios.
“04. **13.4. Federal Government End Use Provisions.** If you are a U.S. federal government end user, the Services are a “Commercial Item” as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as…”
“The use of cookies for this purpose may be considered a “sale” or “sharing” under California privacy law.”
Platform acknowledges its advertising cookie practices may constitute a 'sale' or 'sharing' of personal data under CCPA/CPRA.
“As indicated above, vendors may act as our service providers, or in certain contexts, independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.”
Some vendors are acknowledged to act as independent data controllers, not merely processors, meaning Sprout Social has no control over how they use the user's data and accepts no responsibility for it.
“EXCEPT FOR ANY SPECIFIC WARRANTIES OR CONDITIONS PROVIDED IN AN APPLICABLE SUBSCRIPTION AGREEMENT OR AS OTHERWISE REQUIRED BY APPLICABLE LAW”
Warranty and other protections may differ for users with a separate Subscription Agreement (typically paid/enterprise tiers), but the specific differences are not disclosed in this document.
“**1.19.**“ **Plan**” means the specific services and product features available to you based upon your subscription. Plan details may be outlined within the Application or on a Service Order.”