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SIDE-BY-SIDE · 2 OF 3
Two platforms.
Same questions.
Clipchamp AI (Microsoft)
IMAGE / VIDEO / AUDIO GENERATION
PROMPT
Microsoft does not claim ownership of user video/audio inputs to AI services.
OUTPUT
Output IP left to user determination per Microsoft Services Agreement.
TRAINING
Consumer Microsoft account. General Microsoft data practices apply.
COMMERCIAL
Free tier designated for personal and non-commercial use. Paid/Essentials plans may permit commercial use.
766 verified findings across the displayed surfaces.
Freshdesk Freddy AI
CRM & CONTENT OPERATIONS
PROMPT
Freshworks customers own all support data, customer information, and knowledge base content. Freddy AI processes this for support automation.
OUTPUT
Customers own all AI-generated responses and insights. Freshworks does not assert IP over Freddy outputs.
TRAINING
Freshworks' ToS explicitly grants Freshworks a non-exclusive, worldwide, royalty-free right to process Customer Data solely to the extent necessary to provide, maintain, and improve the Freshworks Technology. The privacy policy separately states that usage data may be used to train algorithms and improve services, and that voice-related features may use content to train speech recognition. No specific AI training opt-out for customer data identified in enterprise ToS; improvement use is part of the standard agreement.
COMMERCIAL
Commercial use is fully permitted as part of the Freshdesk customer support platform.
219 verified findings across the displayed surfaces.
Empty Comparison Slot
AIRIN SUMMARY
Clipchamp AI (Microsoft) carries highly permissive license terms; Freshdesk Freddy AI carries highly permissive license terms.FOR ENTERPRISE: CLIPCHAMP AI (MICROSOFT) NOT RECOMMENDED · FRESHDESK FREDDY AI NOT RECOMMENDED
↳ Compliance surfaces · side by side
⚡ INTERACTIVE RISK COMPARISON HEATMAP
| RISK SURFACE | CLIPCHAMP AI (MICROSOFT) | FRESHDESK FREDDY AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
* Click any cell in the heatmap matrix to scroll directly to its verbatim policy citations below.
📂 Intellectual Property & Model Training
P
SURFACE 01
Prompt Ownership
Clipchamp AI (Microsoft)
HIGH⚠ CAUTIONHIGH
Microsoft does not claim ownership of user video/audio inputs to AI services.
“To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies o…”
User grants Microsoft a broad worldwide, royalty-free license over all submitted content including AI prompts. The license covers improvement of Microsoft products and services, which may include model training.
Freshdesk Freddy AI
HIGH⚠ CAUTIONHIGH
Freshworks customers own all support data, customer information, and knowledge base content. Freddy AI processes this for support automation.
“By submitting User Content to the Websites, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distri…”
Users grant Freshworks an extremely broad, perpetual, irrevocable, royalty-free license to exploit submitted content in any form with no compensation, plus a moral rights waiver. This applies to all user-submitted content on the website.
O
SURFACE 02
Output Ownership
Clipchamp AI (Microsoft)
HIGH⚠ CAUTIONHIGH
Output IP left to user determination per Microsoft Services Agreement.
“Microsoft or other rights holders reserve all rights to the material not expressly granted by Microsoft under the license terms, whether by implication, estoppel, or otherwise.”
Microsoft and rights holders retain all rights not expressly granted; users receive only a narrow noncommercial personal use license to platform outputs.
Freshdesk Freddy AI
MEDHIGH
Customers own all AI-generated responses and insights. Freshworks does not assert IP over Freddy outputs.
“ 5. Intellectual Property Rights. You acknowledge that all text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software, and computer code (collectively, “ Content ”), including but not limited to the “look and feel”, layout, de…”
T
SURFACE 03
Model Training
Clipchamp AI (Microsoft)
HIGH⚠ CAUTIONHIGH
Consumer Microsoft account. General Microsoft data practices apply.
“To the extent necessary to provide the Services to you and others, to protect you and the Services, and to improve Microsoft products and services, you grant to Microsoft a worldwide and royalty-free intellectual property license to use Your Content, for example, to make copies o…”
The license explicitly includes 'improve Microsoft products and services', which is broad enough to encompass model training on user-submitted content including AI prompts and outputs. No opt-out mechanism is stated in this clause.
Freshdesk Freddy AI
HIGH⚠ CAUTIONHIGH
Freshworks' ToS explicitly grants Freshworks a non-exclusive, worldwide, royalty-free right to process Customer Data solely to the extent necessary to provide, maintain, and improve the Freshworks Technology. The privacy policy separately states that usage data may be used to train algorithms and improve services, and that voice-related features may use content to train speech recognition. No specific AI training opt-out for customer data identified in enterprise ToS; improvement use is part of the standard agreement.
“It is also in our legitimate interests to process Personal Data in this way in order to perform analytics, train our algorithms, improve, enhance, develop, support and operate the Services and its availability, compile statistical reports and record insights into usage patterns,…”
Platform relies on 'legitimate interests' (not consent) to train algorithms and develop ML products using personal data, including potentially hosted customer data. Users may not be aware their data is used for model training.
C
SURFACE 04
Commercial Use
Clipchamp AI (Microsoft)
HIGH⚠ CAUTIONHIGH
Free tier designated for personal and non-commercial use. Paid/Essentials plans may permit commercial use.
“The articles, text, photos, maps, videos, video players, and third-party material available on Bing and MSN, including through Microsoft bots, applications and programs, are for your noncommercial, personal use only. Other uses, including downloading, copying, or redistributing t…”
Bing and MSN content is explicitly limited to noncommercial personal use. Using outputs to build products or redistribute content is prohibited unless specifically authorized, creating significant risk for any commercial AI or data pipeline use.
Freshdesk Freddy AI
MED⚠ CAUTIONHIGH
Commercial use is fully permitted as part of the Freshdesk customer support platform.
“ Except with our express prior written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Websites or Content (in whole or in…”
📂 Data Privacy & Governance
D
SURFACE 05
Data Privacy
Clipchamp AI (Microsoft)
HIGH⚠ CAUTIONHIGH
—
“If you have more content stored in your OneDrive than is provided to you under the terms of your free or paid subscription service for Microsoft storage and you do not respond to notice from Microsoft to fix your account by removing excess content or moving to a new subscription…”
Microsoft may delete user content on OneDrive without further warning if storage limits are exceeded and the user does not act.
Freshdesk Freddy AI
HIGH⚠ CAUTIONHIGH
Enterprise customers covered by separate DPA (https://www.freshworks.com/data-processing-addendum/) providing enhanced data governance. Free trial data deleted after trial end. Enterprise: Customer Data exported or deleted within 14 days of account closure (3-month max retention for operational needs).
“personal data obtained from any third parties we work with in relation to our recruitment activities, including without limitation (and subject to local laws), recruitment agencies, background check providers, credit reference agencies and your referees; and details of your edu…”
Freshworks collects special category data (health, medical conditions) and criminal conviction data from third-party sources including background check and credit reference agencies. This is highly sensitive data subject to stricter legal bases under GDPR Article 9 and Article 10.
$
SURFACE 06
Tier Differences
Clipchamp AI (Microsoft)
MED⚠ CAUTIONHIGH
—
“Applications acquired through certain Stores owned or operated by Microsoft or its affiliates (including, but not limited to the Office Store, Microsoft Store on Windows and Microsoft Store on Xbox) are subject to section 14.b.i below.”
Different rules apply to applications acquired through Microsoft's various Stores, but the specific differences are deferred to section 14.b.i which is not present in this excerpt, creating uncertainty about what additional terms may apply to those users.
Freshdesk Freddy AI
HIGH⚠ CAUTIONHIGH
Enterprise customers covered by separate DPA (https://www.freshworks.com/data-processing-addendum/) providing enhanced data governance. Free trial data deleted after trial end. Enterprise: Customer Data exported or deleted within 14 days of account closure (3-month max retention for operational needs).
“Upon expiration of Customer’s free trial, Freshworks may immediately suspend Customer’s access to the free trial Services and/or Software. Customer must export Customer Data before the end of the free trial or Customer Data will be permanently deleted. Notwithstanding anything to…”
Free tier users receive materially worse data retention protections than paid users — no export window, no 14-day grace period, immediate permanent deletion.