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192 verified findings across the displayed surfaces.
218 verified findings across the displayed surfaces.
Empty Comparison Slot
Base44 has moderate defaults; Freshdesk Freddy AI carries the most permissive license terms of the set.FOR ENTERPRISE: BASE44 ENTERPRISE TIER ACCEPTABLE · FRESHDESK FREDDY AI NOT RECOMMENDED
| RISK SURFACE | BASE44 | FRESHDESK FREDDY AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ As between the Company and the Customer, all right, title and interest in the Platform, Website and Company Documents, including without limitation, any services, content, materials, software, know-how, data files, documentation, code, SDK, API, design, text, media, methodologie…”
“By submitting User Content to the Websites, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distri…”
Users grant Freshworks an extremely broad, perpetual, irrevocable, royalty-free license to exploit submitted content in any form with no compensation, plus a moral rights waiver. This applies to all user-submitted content on the website.
“ The Company may collect, monitor and freely use Anonymous Information (as defined below), inter alia to provide, develop, maintain, improve, demonstrate and market the Platform, Website and other products and services. “Anonymous Information” means information about…”
“ 5. Intellectual Property Rights. You acknowledge that all text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software, and computer code (collectively, “ Content ”), including but not limited to the “look and feel”, layout, de…”
“ To develop new products and services by conducting analytics or research.”
“It is also in our legitimate interests to process Personal Data in this way in order to perform analytics, train our algorithms, improve, enhance, develop, support and operate the Services and its availability, compile statistical reports and record insights into usage patterns,…”
Platform relies on 'legitimate interests' (not consent) to train algorithms and develop ML products using personal data, including potentially hosted customer data. Users may not be aware their data is used for model training.
“ Customer and its Users may not, and may not permit or aid others to: (i) use the Platform, Website, Generated Output or Company Documents or in contravention with the RUP, as amended by the Company from time to time; (ii) other than as set forth in the Sections (entitled Generat…”
“ Except with our express prior written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Websites or Content (in whole or in…”
“ The termination of the Subscription shall not relieve Customer from its obligation to pay due Fees. Except as explicitly set forth herein, upon termination, all licenses and rights granted hereunder shall immediately expire and any and all use by the Customer or the Users of the…”
“personal data obtained from any third parties we work with in relation to our recruitment activities, including without limitation (and subject to local laws), recruitment agencies, background check providers, credit reference agencies and your referees; and details of your edu…”
Freshworks collects special category data (health, medical conditions) and criminal conviction data from third-party sources including background check and credit reference agencies. This is highly sensitive data subject to stricter legal bases under GDPR Article 9 and Article 10.
“ No refunds on renewal. To the maximum extent permitted by law, renewal charges are non‑cancelable and non‑refundable once a renewal term begins, except as otherwise expressly stated in an Order Form or required by mandatory local law.”
“Upon expiration of Customer’s free trial, Freshworks may immediately suspend Customer’s access to the free trial Services and/or Software. Customer must export Customer Data before the end of the free trial or Customer Data will be permanently deleted. Notwithstanding anything to…”
Free tier users receive materially worse data retention protections than paid users — no export window, no 14-day grace period, immediate permanent deletion.