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223 verified findings across the displayed surfaces.
218 verified findings across the displayed surfaces.
Empty Comparison Slot
Adapt has moderate defaults; Freshdesk Freddy AI carries the most permissive license terms of the set.FOR ENTERPRISE: ADAPT ENTERPRISE TIER ACCEPTABLE · FRESHDESK FREDDY AI NOT RECOMMENDED
| RISK SURFACE | ADAPT | FRESHDESK FREDDY AI |
|---|---|---|
| PPrompt Ownership | ||
| OOutput Ownership | ||
| TModel Training | ||
| CCommercial Use | ||
| DData Privacy | ||
| $Tier Differences |
“ Legal Compliance. We may comply with governmental, court, and law enforcement requests or requirements relating to provision or use of the Services, or to information provided to or collected under our Terms. We reserve the right, at our sole discretion, to report information fr…”
“By submitting User Content to the Websites, you automatically grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distri…”
Users grant Freshworks an extremely broad, perpetual, irrevocable, royalty-free license to exploit submitted content in any form with no compensation, plus a moral rights waiver. This applies to all user-submitted content on the website.
“ You should not rely on any Outputs or Actions without independently confirming their accuracy.”
“ 5. Intellectual Property Rights. You acknowledge that all text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software, and computer code (collectively, “ Content ”), including but not limited to the “look and feel”, layout, de…”
“ To develop any products or services that compete with our Services, including to develop or train any artificial intelligence or machine learning algorithms or models or resell the Services.”
“It is also in our legitimate interests to process Personal Data in this way in order to perform analytics, train our algorithms, improve, enhance, develop, support and operate the Services and its availability, compile statistical reports and record insights into usage patterns,…”
Platform relies on 'legitimate interests' (not consent) to train algorithms and develop ML products using personal data, including potentially hosted customer data. Users may not be aware their data is used for model training.
“ These Terms of Service ("Terms") govern your use of the Adapt AI-powered business analysis and decision support platform, including all related applications, APIs, and tools, and/or any other products and services provided by Adapt.com, Inc., a Texas corporation ("Adapt," "we,"…”
“ Except with our express prior written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Websites or Content (in whole or in…”
“ This Privacy Policy does not apply where Adapt acts as a data processor and processes personal data on behalf of commercial customers using Adapt's Commercial Services – for example, your employer has provisioned you an Adapt account, or you're using an app that is pow…”
“personal data obtained from any third parties we work with in relation to our recruitment activities, including without limitation (and subject to local laws), recruitment agencies, background check providers, credit reference agencies and your referees; and details of your edu…”
Freshworks collects special category data (health, medical conditions) and criminal conviction data from third-party sources including background check and credit reference agencies. This is highly sensitive data subject to stricter legal bases under GDPR Article 9 and Article 10.
“ Evaluation and Additional Services. In some cases, we may permit you to evaluate our Services for a limited time or with limited functionality. Use of our Services for evaluation purposes are for your personal, non-commercial use only.”
“Upon expiration of Customer’s free trial, Freshworks may immediately suspend Customer’s access to the free trial Services and/or Software. Customer must export Customer Data before the end of the free trial or Customer Data will be permanently deleted. Notwithstanding anything to…”
Free tier users receive materially worse data retention protections than paid users — no export window, no 14-day grace period, immediate permanent deletion.