{"platform":"Botpress","slug":"botpress","category":"Workflow & Automation","website":"https://botpress.com","risk_rating":"high","verification":"partially_verified","verification_detail":{"tier":"partially_verified","partial_reason_code":"document_unverified","partial_reason_label":"Verification pending","blocked_core_documents":[]},"rating":{"value":"high","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_partial","canonical":"https://airinetwork.com/platform/botpress","machine_url":"https://airinetwork.com/api/machine/platform/botpress","last_reviewed":"2026-07-03","findings_count":61,"findings":[{"surface":"prompt_ownership","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"\n “Conversation Data” means content inputted by an end-user into a Customer Bot and content generated by the Customer Bot in a production environment. \n “Customer Bot” means a program designed to automate interactions with end-users of a service or website, including any configuration data or other associated data that is developed using the Software or the Software Services in accordance with this Agreement by Customer, by Persons engaged by Customer or by Botpress for the benefit of the Customer. \n “Customer Data” means collectively any data, files, documentation or other information: (i) that Customer or any of its Authorized Users may upload to the Botpress Infrastructure when using the Software  Services,  (ii)  any  data  derived  or  obtained  from  the  transformation  such  data  or information submitted by the Customer through the Software Services. \n “Documentation” means the human-readable documents, user manuals and guides with respect to  the  operation,  Use  and  functions  of  the  Software,  which  may  be  amended  or  updated  by Botpress from time to time. \n “ Usage Fees ” means the fees payable by Customer for the Software Services. \n “ Incident ” means an unscheduled event or occurrence originating from Botpress, the Software or a third-party  hosting  provider  that  negatively  and  substantially  affects  the  Customer’s  Use  of Software Services, subject to exceptions provided by this Agreement. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CConversation%20Data%E2%80%9D%20means,by%20this%20Agreement.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":5236,"char_end":6683,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"prompt_ownership","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" a) Community (Free) Plan: means the free version of the Software Services. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20a)%20Community%20(Free),the%20Software%20Services.%20","structural_citation":"§ 1.3 (Service Plans)","citation_basis":"section_number","char_start":1967,"char_end":2043,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"prompt_ownership","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" b) Self-Serve Plan: means the Customer subscribed to the paid version Software Services through the Botpress Website; ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20b)%20Self-Serve%20Plan%3A,the%20Botpress%20Website%3B%20","structural_citation":"§ 1.3 (Service Plans)","citation_basis":"section_number","char_start":2044,"char_end":2163,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"output_ownership","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":" Customer  acknowledges  and  agrees  that  the  deliverables  generated  as  part  of  Professional Services  are  developed  solely  to  be  used  with  the  Software  Services  and  will  otherwise  be inoperative in standalone form or if used with third-party products and services. Botpress shall therefore own all right, title, and interest in and to deliverables, except to the extent the deliverable is a Customer Bot and (b) Customer hereby assigns all right, title, and interest in and to the deliverable to Botpress. If To the extent Botpress uses the any deliverable for any purpose outside of the scope of this Agreement, such deliverable will not contain any Confidential Information of the Customer. Upon receipt of all payment due in consideration of Professional Services, Botpress grants Customer a non-exclusive, non-transferable, non-sublicensable right and license to use deliverables (other than Customer bots) solely in connection with the Software Services. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Customer%20acknowledges%20and,the%20Software%20Services.%20","structural_citation":"§ 7.3 (IP Rights)","citation_basis":"section_number","char_start":24273,"char_end":25255,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"output_ownership","risk":"low","confidence":"medium","tier":"All","verified":true,"quote":" Botpress acknowledges and agrees that as between Customer and Botpress, all worldwide right, title and interest, including all Intellectual Property Rights in and to the Customer Data, shall be the exclusive property of Customer. Botpress does not acquire any rights, title or ownership interest of any kind whatsoever, express or implied, in any of the Customer Data, other than the license granted herein. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20acknowledges%20and,license%20granted%20herein.%20","structural_citation":"§ 9.1 (Customer Data)","citation_basis":"section_number","char_start":29029,"char_end":29438,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"training_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"\n “Objectionable Content” means content that infringes any applicable laws or third-party rights, and  content  which  is  obscene,  indecent,  pornographic,  seditious,  offensive,  defamatory, threatening,  liable  to  incite  racial  hatred,  menacing,  blasphemous,  misleading,  deceptive  or  in breach of any person’s Intellectual Property Rights. \n “Party” means either Botpress or Customer; and “ Parties ” means both of them. \n “Payment Method” means credit card information inputted by the Customer on the Software interface for the purpose of paying Usage Fees. \n “Person” means  any  individual,  estate,  sole  proprietorship,  firm,  partnership,  unincorporated association,  unincorporated  syndicate,  unincorporated  organization,  limited  liability  company, corporation, body corporate, trustee, trust, governmental authority or other entity or organization and includes any successor to any of the foregoing. \n “ Personal Data ” means information about an identifiable individual or any information protected under applicable laws and regulations \n “ Professional  Services ”  means  services  provided  by  Botpress  other  than  access  to  the processing capacities of the Software and technical support. Professional Services include, for illustrative purposes: training, new feature development and configuration. \n “ Proposal ” means the written document outlining the details of Customer’s subscription to an Enterprise Plan and accepted by Customer and Botpress. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CObjectionable%20Content%E2%80%9D%20means,Customer%20and%20Botpress.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":8402,"char_end":9896,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"training_use","risk":"high","confidence":"medium","tier":"All","verified":true,"quote":" c) Training and developing algorithms or models (Conversation Data or Analytics Data derived from Conversation Data is never used for this purpose); ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20c)%20Training%20and,for%20this%20purpose)%3B%20","structural_citation":"§ 9.3 (Analytics Data)","citation_basis":"section_number","char_start":30961,"char_end":31111,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" From time to time, it will be necessary for Botpress to perform maintenance on the Botpress Infrastructure and/or the Software. Such maintenance includes routine maintenance to ensure the continued provision of the Software Services through the continued operation of the Botpress Infrastructure  or  upgrading,  updating  or  enhancing  the  Software  or  Botpress  Infrastructure. Botpress shall use its commercially reasonable efforts to perform such maintenance at such times to minimize the impact of any downtime of the Software to Customer. To the extent Botpress is able,  Botpress  shall  notify  Customer  in  advance  of  any  scheduled  maintenance  by  posting  a message on the website or by sending an e-mail to the designated Customer of the scheduled maintenance time and the anticipated duration of such maintenance. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20From%20time%20to,of%20such%20maintenance.%20","structural_citation":"§ 6.1 (Maintenance)","citation_basis":"section_number","char_start":22414,"char_end":23250,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Botpress shall implement commercially reasonable technical and organizational security measures to  ensure  that  Customer  Data  under  its  control  is  not  subject  to  unauthorized  disclosure, modification, or destruction. Customer acknowledges that security measures and the information security standards used by Botpress may change based on, among other reasons, requirements or changes  in  the  practices  of  third-party  service  providers,  industry  standards  or  changes  in Botpress’ practices. A description of Botpress’ current security measures is available here . ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20shall%20implement,available%20here%20.%20","structural_citation":"§ 9.4 (Security Measures)","citation_basis":"section_number","char_start":31334,"char_end":31921,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" In the event that a Party (including an employee, officer, agent or contractors of said Party) is ordered to disclose all or any part of the Confidential Information under the terms of a valid and effective order issued by a court of competent jurisdiction or by a governmental authority, such Party agrees to: (i) immediately notify the other Party of the existence, terms and circumstances surrounding such a request; (ii) consult with the other Party on the advisability of taking legally available  steps  to  resist  or  narrow  such  request;  and  (iii)  if  disclosure  of  such  Confidential Information  is  required,  exercise  commercially  reasonable  efforts  to  obtain  an  order  or  other reliable assurance that confidential treatment will be accorded to such portion of the disclosed Confidential Information which the other Party so designates. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20In%20the%20event,Party%20so%20designates.%20","structural_citation":"§ 10.3 (Forced Disclosure)","citation_basis":"section_number","char_start":35032,"char_end":35899,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Botpress shall provide the Software Services with reasonable skill and care and warrants that the Software Services will materially perform in accordance with to the applicable Documentation. \n If the Software Services or Software do not conform with the foregoing undertaking, Botpress may, at  its  option  and  expense  (i)  use  commercially  reasonable  efforts  to  correct  any  such non-conformance promptly, (ii) provide the Customer with an alternative means of accomplishing the desired performance or (iii) refund the Usage Fees paid for the time period during which the affected Software Services do not comply with the foregoing. Without prejudice to Customer’s termination rights, such correction, substitution or refund constitutes the Customer’s sole and exclusive remedy for any breach of the undertaking set out in this Section. \n Notwithstanding the foregoing, Botpress: ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20shall%20provide,the%20foregoing%2C%20Botpress%3A%20","structural_citation":"§ 12.1 (General Undertaking)","citation_basis":"section_number","char_start":40229,"char_end":41121,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" If the Botpress contracting party is Technologies Botpress Inc., this Agreement is governed by and construed in accordance with the internal laws of the Province of Quebec without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the Province of Quebec or Canada. The parties agree to submit any dispute in connection with this Agreement to the exclusive jurisdiction of the competent courts of the Province of Quebec, sitting in the judicial district of Montreal. \n If the Botpress contracting party is Botpress, Inc., this Agreement is governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule that would require or permit the application of the laws of any jurisdiction other than those of the State of Delaware. Exclusive jurisdiction for any legal suit, action \n or  proceeding  arising  out  of  this  Agreement lies within courts located in the State of Delaware, USA. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20If%20the%20Botpress,of%20Delaware%2C%20USA.%20","structural_citation":"§ 17.1 (Governing Law)","citation_basis":"section_number","char_start":50537,"char_end":51629,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"commercial_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" If for any reason a court of competent jurisdiction finds any provision of the Agreement to be unenforceable, that provision will be enforced to the maximum extent possible to effectuate the intent of the parties, and the remainder of the Agreement shall continue in full force and effect. \n ‍","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20If%20for%20any,force%20and%20effect.%20%E2%80%8D","structural_citation":"§ 17.10 (Severability)","citation_basis":"section_number","char_start":56906,"char_end":57200,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" “Acceptable Use Policies” means policies adopted from time to time by Botpress and its service providers to govern responsible and ethical use of the Software and its capabilities. \n “Affiliate” means any entity that directly or indirectly controls or is controlled by, or is under common control with, the party specified. For purposes of this definition, “control” means direct or indirect ownership of more than fifty percent (50%) of the voting interests of the subject entity. \n “Agreement” means these Terms of Service, including the applicable Proposal(s) (for Enterprise Plans)  and  all  schedules  attached  hereto  and  all  documents  incorporated  therein,  such  as Botpress’ DPA or SLA (if applicable). \n “Analytics Data” means usage data, metadata and other data generated by the Software about the Use of the Software by Authorized Users and data not originating from Customer used in the performance of Software Services, excluding Customer Data. \n “Authentication ID” means a security mechanism by which an Authorized User identifies herself or himself to the Software and gains access thereto, which security mechanism may include user identification,  passwords,  digital  certificates  or  any  other  similar  process  mechanism  for authentication and recognition as determined by Botpress from time to time. \n “Authorized User” means an individual authorized by Customer and Botpress to access and Use the Software Services. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CAcceptable%20Use%20Policies%E2%80%9D,the%20Software%20Services.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":2339,"char_end":3790,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"\n “Botpress Content” means any documentation, materials, code, data, files and other information or materials made available to the Customer or Authorized Users by Botpress. \n “Botpress Infrastructure” means the servers and such devices and peripherals, including all computer  hardware,  software,  network  components,  and  electrical  and  telecommunications infrastructure operated or controlled by Botpress, either itself or through a service provider. \n “Business Day” means any calendar day except for Saturday or Sunday or any statutory holiday observed in Canada. \n “Business Hour” except if specified otherwise in the Proposal, means the hours between 9:00 AM and 5:00 PM Eastern Time on Business Days. \n “Confidential Information” means all information which is proprietary or confidential to either Party and that is not generally known to third parties, that is disclosed or otherwise brought to the attention or knowledge of the other Party whether in oral, written, electronic or any other form, which is designated as being confidential or proprietary or which, by reason of its nature or the circumstances  of  its  disclosure,  should  be  reasonably  considered  and  treated  as  confidential including, without limitation, the terms and conditions of the Agreement, Customer Data, Analytics Data, Personal Data, details of technological infrastructure, customer lists, product development information and security measures. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CBotpress%20Content%E2%80%9D%20means,and%20security%20measures.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":3790,"char_end":5236,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"\n “Intellectual Property Rights” means: (a) any and all proprietary rights anywhere in the world provided under: (i) patent law; (ii) copyright law, including moral rights; (iii) trademark law; (iv) design patent or industrial design law; (v) semiconductor chip or mask work law; (vi) trade secret law; or (vii) any other statutory provision or common law principle applicable to this Agreement which may provide a right in either: (A) Intellectual Property; or (B) the expression or use of Intellectual  Property;  and  (b)  any  and  all  applications,  registrations,  licenses,  sub-licenses, franchises, agreements or any other evidence of a right in any of the foregoing. \n “Intellectual  Property” means  any  property,  tangible  or  intangible,  that  may  be  subject  to Intellectual  Property  Rights,  including  without  limitation,  ideas,  formulae,  algorithms,  concepts, techniques,  processes,  procedures,  approaches,  methodologies,  plans,  systems,  research, information,  documentation,  data,  data  compilations,  specifications,  requirements,  designs, diagrams, programs, inventions, technologies, software (including its source code), tools, product knowledge, know-how, including without limitation, trade secrets, and other materials or things. \n “Malicious Code” means a piece of code usually (but not necessarily) disguised as something else that causes some unexpected and, for the victim, usually undesirable, event and which is designed so that it may automatically spread to other computer users, including, without limitations, viruses, worms, cancelbots, trojan horses, harmful contaminants (whether self-replicating or not) and nuisance-causing or otherwise harmful applets. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CIntellectual%20Property%20Rights%E2%80%9D,otherwise%20harmful%20applets.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":6683,"char_end":8402,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":"\n “Software Services” means Customer’s access and Use of the Software and support services included per the Agreement between Customer and Botpress, but excluding Professional Services. \n “Software” means the Botpress platform, including third-party software included thereto, which is accessible via a web application connected to the Botpress Infrastructure. \n “Specifications” means,  with  respect  to  the  Software,  the  technical  specifications  for  the performance, operation and Use of the Software, as set out in the Proposal. \n “ Use” means to activate the processing capabilities of the Software, load, execute, access, employ the Software, or display information resulting from such capabilities. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20%E2%80%9CSoftware%20Services%E2%80%9D%20means,from%20such%20capabilities.%20","structural_citation":"§ 1.4","citation_basis":"section_number","char_start":9896,"char_end":10609,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Subject to the Customer’s and Authorized Users’ compliance with this Agreement, Botpress agrees to allow the Authorized Users to access and Use the Software Services through the Botpress Infrastructure. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Subject%20to%20the,the%20Botpress%20Infrastructure.%20","structural_citation":"§ 2.1 (Access to Software)","citation_basis":"section_number","char_start":10672,"char_end":10876,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" (i)  limits  based  on  the  number  of  messages  processed  monthly  through  the  Software Services  (ii)  limits  based  on  the  maximum  amount  of  Usage  Fees  authorized  by  the Customer. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20(i)%20limits%20based,by%20the%20Customer.%20","structural_citation":"§ 2.2 (Usage Limitations)","citation_basis":"section_number","char_start":11286,"char_end":11485,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" Customer  agrees  that  the  Software  may  be  hosted  by  a  third-party  service  provider,  that  the Botpress Infrastructure may be provided in whole or in part by a third-party service providers and that  the  Customer Data may be hosted and processed by a third-party service providers as set forth in the Proposal. Customer acknowledges ant agrees that : ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Customer%20agrees%20that,agrees%20that%20%3A%20","structural_citation":"§ 2.9 (Third-Party Hosting)","citation_basis":"section_number","char_start":16607,"char_end":16971,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" c) Unless  otherwise  agreed  in  writing  by  Botpress,  Customer  Data,  including Conversation  Data,  may  be  processed  at  a  different  location  and  on  different infrastructure than their hosting location. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20c)%20Unless%20otherwise,their%20hosting%20location.%20","structural_citation":"§ 2.9 (Third-Party Hosting)","citation_basis":"section_number","char_start":17296,"char_end":17514,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Botpress will provide information about third-party hosting providers in its Sub-Processor List. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20will%20provide,its%20Sub-Processor%20List.%20","structural_citation":"§ 2.9 (Third-Party Hosting)","citation_basis":"section_number","char_start":17515,"char_end":17613,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Subject to the terms and conditions of the Agreement, Botpress grants the Customer a limited, revocable, non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Botpress Content and to reproduce Botpress Content only to the extent reasonably necessary to Use the Software Services. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Subject%20to%20the,the%20Software%20Services.%20","structural_citation":"§ 3.1 (License)","citation_basis":"section_number","char_start":17664,"char_end":17986,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Some Botpress Content may be available under other terms and conditions such as open-source licenses  (for  example  AGPL3).  Any  use,  modification  and  dissemination  of  Botpress  Content conveyed under an open-source license is subject to the terms and conditions of the applicable license. For the avoidance of doubt, the Customer is not authorized to bundle Botpress Content available pursuant to these Terms of Service with content available under an open-source license for further distribution. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Some%20Botpress%20Content,for%20further%20distribution.%20","structural_citation":"§ 3.2 (Open-Source Content)","citation_basis":"section_number","char_start":18020,"char_end":18527,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" The  Usage  Fees  do  not  include  applicable  taxes,  including  sales,  value-added,  goods  and services, special and harmonized taxes. \n The Customer is responsible for all applicable taxes arising from or resulting from its subscription to the Software Services or the provision of the Software Services except taxes levied on the income of Botpress and its Affiliates. To the extent that Botpress determines that taxes shall be collected from Customer, they are calculated using the applicable tax rates based on the billing address provided  by  the  Customer.  If  the  Customer  is  exempt  from  paying  taxes,  the  Customer  must provide proof of such exemption which meets the applicable legal requirements attesting to the exemption status. Any tax exemption will only apply from the date on which Botpress is satisfied with  the  satisfactory  proof  of  exemption.  If  Botpress  does  not  collect  taxes  from  Customer, Customer  is  responsible  for  determining  whether  taxes  are  due,  and  if  so,  for  remitting  any applicable taxes to the appropriate tax authorities in its jurisdiction. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20The%20Usage%20Fees,in%20its%20jurisdiction.%20","structural_citation":"§ 4.3 (Taxes)","citation_basis":"section_number","char_start":19604,"char_end":20724,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" By submitting a Payment Method, the Customer authorizes Botpress to charge its Payment Method for  all  Usage  Fees  payable  under  the  Agreement  up  to  the  Customer  spend  limit  set  in  the Software. Customer further authorizes Botpress to use a third party to process payments, and consent to the disclosure of its payment information to such third party. \n Customer is solely responsible for maintaining a valid Payment Method in its account and to have sufficient funds available to cover all Usage Fees generated by Customer’s Use of the Software Services. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20By%20submitting%20a,the%20Software%20Services.%20","structural_citation":"§ 4.4 (Credit Card Payments)","citation_basis":"section_number","char_start":20759,"char_end":21330,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Customer acknowledges and agrees that, as between Customer and Botpress, Botpress owns all worldwide  right,  title  and  interest,  including  all  Intellectual  Property  Rights,  in  and  to:  (i)  the Botpress Infrastructure; (ii) the Software; (iii) the “look and feel” and the user interface of the Software; (iv) Documentation; and (v) any modifications, enhancements, upgrades, updates or customization to the Software or Documentation (“ Improvements ”), including those Improvements made  at  the  request  or  at  the  expense  of  Customer  and  Improvements  involving  Customer’s participation. Customer does not acquire any right, title or ownership interest of any kind, express or implied, in any of the foregoing other than the authorization to Use the Software granted herein, subject to all restrictions set forth herein. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Customer%20acknowledges%20and,set%20forth%20herein.%20","structural_citation":"§ 8.1 (Ownership)","citation_basis":"section_number","char_start":25858,"char_end":26701,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" If Customer, including any employee, officer, agent or contractor of Customer, contacts Botpress about  improvements  to  the  Software,  the  Botpress  Infrastructure  or  the  Software  Services (“ Feedback ”) Customer authorizes Botpress to use the Feedback without restriction. Customer warrants that the Feedback contains no information that is confidential or proprietary to third parties and agrees that (i) Botpress has no expressed or implied obligation of confidentiality with respect to the Feedback; (ii) Botpress is authorized to use or disclose (or choose not to use or disclose) the Feedback  for  any  purpose  whatsoever,  in  any  way  whatsoever,  on  any  medium  whatsoever, anywhere  in  the  world;  (iii)  Botpress  may  already  have  considered  or  be  in  the  process  of \n developing elements identical or similar to those mentioned in the Feedback; and (iv) Customer will not be compensated in any way with regards to Botpress’ use of the Feedback. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20If%20Customer%2C%20including,of%20the%20Feedback.%20","structural_citation":"§ 8.2 (Feedback from Customer)","citation_basis":"section_number","char_start":26738,"char_end":27719,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Botpress  will  process  Personal  Data  in  accordance  with  the Botpress  Data  Processing Agreement , which is incorporated hereto by reference. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20will%20process,hereto%20by%20reference.%20","structural_citation":"§ 9.6 (Personal Data)","citation_basis":"section_number","char_start":32452,"char_end":32602,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" c) the failure of the Customer to comply with its obligations with respect to the protection of Personal Data; ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20c)%20the%20failure,of%20Personal%20Data%3B%20","structural_citation":"§ 15.1 (By the Customer)","citation_basis":"section_number","char_start":47200,"char_end":47312,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" b) is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities other than those of Botpress,  including  the  internet,  and  the  Customer  acknowledges  that  the  Software Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20b)%20is%20not,such%20communications%20facilities.%20","structural_citation":"§ 12.1 (General Undertaking)","citation_basis":"section_number","char_start":41459,"char_end":41858,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" b) Botpress’ failure to comply with its obligations regarding the protection of Personal Data or Confidential Information. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20b)%20Botpress%E2%80%99%20failure,or%20Confidential%20Information.%20","structural_citation":"§ 15.2 (By Botpress)","citation_basis":"section_number","char_start":48482,"char_end":48606,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Notwithstanding anything else in this Agreement to the contrary, each Party acknowledges that a breach by a Party of this Agreement may cause the non-breaching Party immediate and irreparable harm, for which an award of damages may not be adequate compensation and agrees that, in the event  of  such  breach  or  threatened  breach,  the  non-breaching  Party  will  be  entitled  to  seek equitable relief, including in the form of orders for preliminary or permanent injunction, specific performance, interim or conservatory relief, and any other relief that may be available for any court, and the Parties hereby waive any requirement for the securing or posting of any bond in connection with such relief. Such remedies will not be deemed to be exclusive but will be in addition to all other remedies available under this Agreement, at law or in equity, subject to any express exclusions or limitations in this Agreement to the contrary. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Notwithstanding%20anything%20else,to%20the%20contrary.%20","structural_citation":"§ 17.3 (Injunctive Relief)","citation_basis":"section_number","char_start":52150,"char_end":53094,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"privacy_data_use","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" This Agreement, together with the Proposal (which is subject to Botpress’ acceptance), and any schedules and exhibits hereto, and any documents incorporated by reference herein, including any addendum,  constitutes  the  sole  and  entire  agreement  between  Customer  and  Botpress  with respect  to  the  subject  matter  hereof,  and  supersedes  all  prior  and  contemporaneous understandings, agreements, and representations, whether written or oral, with respect to such subject matter. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20This%20Agreement%2C%20together,such%20subject%20matter.%20","structural_citation":"§ 17.6 (Entire Agreement)","citation_basis":"section_number","char_start":54282,"char_end":54778,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" If the Usage Fees are not paid when due for any reason or if the Customer’s Payment Method is declined or unavailable when Usage Fees are due, Botpress will send a written notice to the Customer and may suspend the Software Services 3 days after the notice. Some portion of the Software  Services  may  be  automatically  suspended  if  a  Payment  Method  is  not  available  or sufficiently funded to pay Usage Fees. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20If%20the%20Usage,pay%20Usage%20Fees.%20","structural_citation":"§ 4.5 (Suspension of services)","citation_basis":"section_number","char_start":21367,"char_end":21787,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" Either party shall have the option to terminate this Agreement immediately, upon giving written notice to the other Party if: ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Either%20party%20shall,other%20Party%20if%3A%20","structural_citation":"§ 11.2 (Automatic Termination)","citation_basis":"section_number","char_start":36399,"char_end":36526,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" Unless otherwise stated in a Proposal or otherwise agreed as part of an Enterprise Plan, the Customer may terminate this Agreement and the rights granted hereunder at any time for any reason or for no reason, without prejudice to enforcement of any other legal right or remedy, by deleting its account through the Software interface. Despite any notice of termination, if a Customer using a Self-Serve Plan continues to Use the Software Services, the Agreement will remain in force and the Usage Fees will continue to be charged. \n If  the  Customer  has  subscribed  to  the  Software  Services  for  a  fixed  duration  as  part  of  an Enterprise  Plan,  the  Customer  cannot  terminate  its  subscription  earlier  than  the  committed duration. The Customer forgoes any right to terminate its subscription early afforded by applicable law (if any) and agrees that Botpress will be entitled to recover all fees payable per the Customer’s subscription as damages in the event of an early termination other than pursuant to a default from Botpress. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Unless%20otherwise%20stated,default%20from%20Botpress.%20","structural_citation":"§ 11.3 (Termination by Customer)","citation_basis":"section_number","char_start":37354,"char_end":38407,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" Botpress may terminate this Agreement and the rights granted hereunder without prejudice to enforcement of any other legal right or remedy, immediately upon giving written notice of such termination if: ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20may%20terminate,such%20termination%20if%3A%20","structural_citation":"§ 11.4 (Termination by Botpress)","citation_basis":"section_number","char_start":38446,"char_end":38650,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Notwithstanding the termination or expiration of this Agreement for any reason, accrued rights, indemnities and all rights and obligation that by their nature shall survive the termination of the Agreement shall survive any such termination or expiration. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Notwithstanding%20the%20termination,termination%20or%20expiration.%20","structural_citation":"§ 11.6 (Survival)","citation_basis":"section_number","char_start":39912,"char_end":40169,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"moderation_enforcement","risk":"medium","confidence":"medium","tier":"All","verified":true,"quote":" Except for the obligation to pay an amount of money, any delay or failure of either Party to perform its obligations under this Agreement shall be excused if, and to the extent, that the delay or failure is caused by an event or occurrence beyond the reasonable control of the Party and without its fault or negligence, such as, by way of example and not by way of limitation, acts of God, action by any governmental authority (whether valid or invalid), fires, flood, wind storms, explosions, riots, natural disasters, wars, terrorist acts, sabotage, labor problems (including lock-outs, strikes and slow downs, except for any labor problems of the Party claiming a force majeure event), or court order or injunction; provided that written notice of delay (including anticipated duration of the delay) shall be given by the affected Party to the other Party within five (5) days of the affected Party first becoming aware of such event. The Party not affected by a force majeure event may terminate this Agreement if the delay or failure causes said Party substantial harm. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Except%20for%20the,Party%20substantial%20harm.%20","structural_citation":"§ 14 (FORCE MAJEURE)","citation_basis":"section_number","char_start":45215,"char_end":46291,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Botpress may generate Analytics Data from Customer’s or Authorized Users’ Use of the Software, from  Customer  Data. Botpress  will  not  generate  Analytics  Data  from  Conversation  Data, except for the exclusive benefit of the Customer. \n Any portion of Analytics Data identifying the Customer, Authorized Users, end-users or otherwise containing Personal Data shall be deemed confidential and shall not be disclosed. Botpress shall \n retain ownership of the Analytics Data and shall have no obligation to share Analytics Data with Customer. \n Analytics Data may be used for the following purposes: ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Botpress%20may%20generate,the%20following%20purposes%3A%20","structural_citation":"§ 9.3 (Analytics Data)","citation_basis":"section_number","char_start":30252,"char_end":30856,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" The Agreement shall remain in force as long as the Customer is Using or accessing the Software Services or Botpress Content. \n Unless provided otherwise in a Proposal, Enterprise Plans will automatically renew for an additional term of 12 months at the end of the then current term unless either party provides a non-renewal notice to the other party at least 30 days prior to the renewal date. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20The%20Agreement%20shall,the%20renewal%20date.%20","structural_citation":"§ 11.1 (Duration)","citation_basis":"section_number","char_start":35966,"char_end":36362,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" Upon termination of this Agreement, Botpress shall certify to Customer in writing that it does not retain any copy of the Customer Data. \n Botpress may permanently delete Customer Data thirty (30) days after the termination of this Agreement. ","caution":null,"provenance":{"source_url":"https://botpress.com/terms","snapshot_sha256":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1","wayback_url":null,"deep_link":"https://botpress.com/terms#:~:text=%20Upon%20termination%20of,of%20this%20Agreement.%20","structural_citation":"§ 11.5 (Obligation Upon Termination)","citation_basis":"section_number","char_start":39644,"char_end":39888,"retrieved_at":"2026-07-03T11:49:30.69351+00:00"}},{"surface":"data_retention","risk":"unknown","confidence":"medium","tier":"All","verified":true,"quote":" In order to benefit from the provisions of this Section 15, the party seeking indemnification must promptly notify the indemnifying party in writing no later than ten (10) days after the indemnified party becomes aware of a claim or reasonably should become aware of a claim. The indemnifying party shall then be at liberty to conduct the defense of such claim and to retain counsel reasonably acceptable to all parties, but shall not settle or make any admission of liability without the consent of the indemnified party, which shall not be unreasonably withheld. 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Each Party agrees not to make use of Confidential Information other than for the exercise of rights or the performance of obligations under this Agreement, and not  to  release,  disclose,  communicate  it  or  make  it  available  to  any  third  party  other  than employees,  officers,  agents  and  contractors  of  the  Party  who  reasonably  need  to  know  it  in connection with the exercise of rights or the performance of obligations under this Agreement and which agreed in writing to keep Confidential Information confidential. 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Any such monitoring or audit may be carried out by Botpress or a third party authorized by Botpress, at its own expense. \n If  Botpress’  monitoring  or  audit  reveals  that  Customer’s  or  any  Authorized  User’s  Use  of  the Software is in breach of this Agreement, including any Use in breach of any applicable laws, Botpress may immediately suspend and discontinue the Software Services to Customer or to one or several Authorized User(s), at Botpress sole discretion and without advance notice to Customer. Botpress shall notify Customer of such suspension as soon as reasonably possible, which notice shall set out the circumstances of the suspension. If Customer rectifies the situation to Botpress’ satisfaction, then Botpress will reinstate the Software Services. 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","additionalProperty":[{"@type":"PropertyValue","name":"confidence","value":"medium"},{"@type":"PropertyValue","name":"snapshot_sha256","value":"e7a3e1f7153064f42940284352bab9f3dcf62165994dc5ab14bee4e6155826e1"},{"@type":"PropertyValue","name":"wayback_url","value":""},{"@type":"PropertyValue","name":"source_url","value":"https://botpress.com/terms"},{"@type":"PropertyValue","name":"structural_citation","value":"§ 12.1 (General Undertaking)"},{"@type":"PropertyValue","name":"citation_basis","value":"section_number"},{"@type":"PropertyValue","name":"deep_link","value":"https://botpress.com/terms#:~:text=%20b)%20is%20not,such%20communications%20facilities.%20"},{"@type":"PropertyValue","name":"retrieved_at","value":"2026-07-03T11:49:30.69351+00:00"}]},{"@type":"PropertyValue","name":"privacy_data_use","value":"unknown","description":" b) Botpress’ failure to comply with its obligations regarding the protection of Personal Data or Confidential Information. 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