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Upon account termination, we will delete or return customer data within the timeframes specified in the applicable agreement.","source_url":"https://useprox.com/privacy","deep_link":"https://useprox.com/privacy#:~:text=%20We%20retain%20personal,in%20the%20applicable%20agreement.","structural_citation":"Privacy Policy › “Data Retention”","citation_basis":"heading_path","char_start":6219,"char_end":6747}},{"pattern_key":"broad_content_license","pattern_family":"ip_license","risk_rating":"medium","confidence":"medium","stance_key":"content_license","stance_value":"broad_license","evidence":"As between the parties, Customer owns Customer Data. Prox will not sell Customer Data. Customer grants Prox a limited, non-exclusive, worldwide license to host, copy, transmit, parse, transform, index, display, analyze, and otherwise process Customer Data solely to provide, secure, support, maintain, and improve the Services for Customer. 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Customer represents that it has the rights and permissions necessary to provide Customer Data to Prox and to authorize Prox to process it under this Agreement. Prox will not use Customer Data to train general-purpose foundation models. Prox may use aggregated or de-identified operational information to improve security, reliability, analytics, and product performance, provided it does not identify Customer or disclose Customer Confidential Information.","source_url":"https://useprox.com/terms","deep_link":"https://useprox.com/terms#:~:text=%20As%20between%20the,disclose%20Customer%20Confidential%20Information.","structural_citation":"§ 5 (Customer Data)","citation_basis":"section_number","char_start":3639,"char_end":4542}},{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"medium","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"We do not sell personal information. 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The receiving party will use the disclosing party's Confidential Information only to perform or ...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"\"Confidential Information\" means non-public information disclosed by one party to the other that is marked confidential or should reasonably be understood as confidential, including Customer Data, product documentation, security materials, pricing, business plans, source code, technical designs, and trade secrets. The receiving party will use the disclosing party's Confidential Information only to perform or receive the Services, will protect it using reasonable care, and will not disclose it except to personnel, affiliates, contractors, advisors, subprocessors, or representatives who need to know it and are bound by confidentiality obligations at least as protective as this Agreement.","source_url":"https://useprox.com/terms","deep_link":"https://useprox.com/terms#:~:text=%20%22Confidential%20Information%22%20means,protective%20as%20this%20Agreement.","structural_citation":"§ 7 (Confidentiality)","citation_basis":"section_number","char_start":5189,"char_end":5890}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"Prox will maintain a written information security program designed to protect Customer Data against unauthorized access, use, disclosure, alteration, and destruction. The Data Processing and Security Addendum describes additional security, privacy, deletion, and subprocessor commitments. Customer acknowledges that Prox Personnel and subprocessors may access Customer Data as needed to provide, secure, troubleshoot,...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"Prox will maintain a written information security program designed to protect Customer Data against unauthorized access, use, disclosure, alteration, and destruction. The Data Processing and Security Addendum describes additional security, privacy, deletion, and subprocessor commitments. Customer acknowledges that Prox Personnel and subprocessors may access Customer Data as needed to provide, secure, troubleshoot, review, and support the Services, subject to confidentiality obligations, role-based access, logging where available, and Prox's internal policies.","source_url":"https://useprox.com/terms","deep_link":"https://useprox.com/terms#:~:text=%20Prox%20will%20maintain,and%20Prox%26%23x27%3Bs%20internal%20policies.","structural_citation":"§ 8 (Security and Data Protection)","citation_basis":"section_number","char_start":5935,"char_end":6507}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"Prox relies on the following lawful bases: performance of a contract for customer-requested product processing; legitimate interests for security, reliability, usage and spend monitoring, and support; and consent for optional microphone dictation. Legitimate interests assessments have been completed for the processing carried out on that basis, including where we share personal data with third-party service provid...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"data_retention","quote":"Prox relies on the following lawful bases: performance of a contract for customer-requested product processing; legitimate interests for security, reliability, usage and spend monitoring, and support; and consent for optional microphone dictation. Legitimate interests assessments have been completed for the processing carried out on that basis, including where we share personal data with third-party service providers. Processing is limited to what is necessary to deliver the product's stated functions, and Prox applies data minimisation by restricting collection to service-relevant data. 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Customer grants Prox a limited, non-exclusive, worldwide license to host, copy, transmit, parse, transform, index, display, analyze, and otherwise process Customer Data solely to provide, secure, support, maintain, and improve the Services for Customer. Customer is responsible for the accuracy, legality, rights, permissions, and...","reason":"The clause says submitted content is not used for model training or model/service improvement.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"As between the parties, Customer owns Customer Data. Prox will not sell Customer Data. Customer grants Prox a limited, non-exclusive, worldwide license to host, copy, transmit, parse, transform, index, display, analyze, and otherwise process Customer Data solely to provide, secure, support, maintain, and improve the Services for Customer. Customer is responsible for the accuracy, legality, rights, permissions, and quality of Customer Data. Customer represents that it has the rights and permissions necessary to provide Customer Data to Prox and to authorize Prox to process it under this Agreement. Prox will not use Customer Data to train general-purpose foundation models. Prox may use aggregated or de-identified operational information to improve security, reliability, analytics, and product performance, provided it does not identify Customer or disclose Customer Confidential Information.","source_url":"https://useprox.com/terms","deep_link":"https://useprox.com/terms#:~:text=%20As%20between%20the,disclose%20Customer%20Confidential%20Information.","structural_citation":"§ 5 (Customer Data)","citation_basis":"section_number","char_start":3639,"char_end":4542}},{"pattern_key":"training_no_use","pattern_family":"training_use","risk_rating":"low","confidence":"medium","stance_key":"model_training","stance_value":"no_training_claim","evidence":"We process customer-provided data solely on behalf of and at the direction of our business customers to ingest product documentation, organize knowledge sources, generate AI-assisted product answers and artifacts, provide review workflows, and maintain audit trails as directed. We do not use customer-provided data for our own marketing, analytics, or product improvement purposes, nor to train or fine-tune any AI o...","reason":"The clause says submitted content is not used for model training or model/service improvement.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"We process customer-provided data solely on behalf of and at the direction of our business customers to ingest product documentation, organize knowledge sources, generate AI-assisted product answers and artifacts, provide review workflows, and maintain audit trails as directed. We do not use customer-provided data for our own marketing, analytics, or product improvement purposes, nor to train or fine-tune any AI or machine learning models.","source_url":"https://useprox.com/privacy","deep_link":"https://useprox.com/privacy#:~:text=%20We%20process%20customer-provided,or%20machine%20learning%20models.","structural_citation":"Privacy Policy › “Customer-Provided Data”","citation_basis":"heading_path","char_start":3578,"char_end":4023}}]},"tier_conditions":[],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. 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