{"platform":"Peppr AI","slug":"peppr-ai","category":"Workflow & Automation","website":"https://www.usepeppr.ai","risk_rating":"low","verification":"partially_verified","verification_detail":{"tier":"partially_verified","partial_reason_code":"missing_terms","partial_reason_label":"Terms not yet captured","blocked_core_documents":[]},"rating":{"value":"low","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_partial","canonical":"https://airinetwork.com/platform/peppr-ai","machine_url":"https://airinetwork.com/api/machine/platform/peppr-ai","last_reviewed":"2026-07-20","findings_count":0,"findings":[],"documents":[{"doc_type":"privacy","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":1}],"clause_intelligence":{"clauses_count":13,"risk_patterns_count":4,"stance_events_count":4,"patterns_by_family":{"privacy_sharing":3,"training_use":1},"risk_summary":{"high":1,"medium":2,"low":1},"evidence":[{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"medium","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"Prevent fraud, abuse, and misuse. 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We do not sell personal data, and we do not use Customer content or Customer-identifiable usage data to serve third-party advertising.","source_url":"https://www.usepeppr.ai/privacy","deep_link":"https://www.usepeppr.ai/privacy#:~:text=%20Prevent%20fraud%2C%20abuse%2C,to%20serve%20third-party%20advertising.","structural_citation":"Privacy Policy › “Meet legal, security, and compliance obligations; and”","citation_basis":"heading_path","char_start":5610,"char_end":5780}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"Peppr uses AI models to transcribe conversations, detect questions, and generate answers grounded in a Customer’s connected knowledge. What this involves - and where the data goes - depends on the deployment model, so we describe each directly. No cross-customer training. We do not use one Customer’s content, transcripts, or AI outputs to train, tune, or improve any model or instance made available to any other Cu...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"Peppr uses AI models to transcribe conversations, detect questions, and generate answers grounded in a Customer’s connected knowledge. What this involves - and where the data goes - depends on the deployment model, so we describe each directly. No cross-customer training. We do not use one Customer’s content, transcripts, or AI outputs to train, tune, or improve any model or instance made available to any other Customer. Each deployment is grounded only on the knowledge that Customer connects, for that Customer’s instance alone. In-environment / on-premise (BYOC) deployments. 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Customers with strict zero-retention requirements can meet them through an in-environment (BYOC) deployment.","source_url":"https://www.usepeppr.ai/privacy","deep_link":"https://www.usepeppr.ai/privacy#:~:text=%20Peppr%20uses%20AI,an%20in-environment%20(BYOC)%20deployment.","structural_citation":"Privacy Policy › “5 . Model processing, and how your content is (and isn’t) used”","citation_basis":"heading_path","char_start":5856,"char_end":7285}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"We share information only as needed to run the Service: Subprocessors - vetted vendors that provide infrastructure, transcription, model/inference, analytics, and support services on our behalf, under contractual data-protection obligations. A current list of subprocessors is available on request at support@usepeppr.ai. Within a Customer’s organization - the Service surfaces information to Users consistent with th...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"We share information only as needed to run the Service: Subprocessors - vetted vendors that provide infrastructure, transcription, model/inference, analytics, and support services on our behalf, under contractual data-protection obligations. A current list of subprocessors is available on request at support@usepeppr.ai. Within a Customer’s organization - the Service surfaces information to Users consistent with the access controls the Customer configures; a User sees only what they are entitled to see. Legal and safety - where required by law or legal process, or to protect the rights, safety, and security of Peppr, our Customers, or others. Business transfers - in connection with a merger, acquisition, or sale of assets, subject to this policy. We do not share Customer content or Customer-identifiable usage data with third parties for their own purposes.","source_url":"https://www.usepeppr.ai/privacy","deep_link":"https://www.usepeppr.ai/privacy#:~:text=%20We%20share%20information,for%20their%20own%20purposes.","structural_citation":"Privacy Policy › “7 . Who we share information with”","citation_basis":"heading_path","char_start":8073,"char_end":8946}},{"pattern_key":"training_no_use","pattern_family":"training_use","risk_rating":"low","confidence":"medium","stance_key":"model_training","stance_value":"no_training_claim","evidence":"Peppr uses AI models to transcribe conversations, detect questions, and generate answers grounded in a Customer’s connected knowledge. What this involves - and where the data goes - depends on the deployment model, so we describe each directly. No cross-customer training. We do not use one Customer’s content, transcripts, or AI outputs to train, tune, or improve any model or instance made available to any other Cu...","reason":"The clause says submitted content is not used for model training or model/service improvement.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"Peppr uses AI models to transcribe conversations, detect questions, and generate answers grounded in a Customer’s connected knowledge. What this involves - and where the data goes - depends on the deployment model, so we describe each directly. No cross-customer training. We do not use one Customer’s content, transcripts, or AI outputs to train, tune, or improve any model or instance made available to any other Customer. Each deployment is grounded only on the knowledge that Customer connects, for that Customer’s instance alone. In-environment / on-premise (BYOC) deployments. 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