{"platform":"Ontora","slug":"ontora","category":"Workflow & Automation","website":"https://ontora.com","risk_rating":"low","verification":"partially_verified","verification_detail":{"tier":"partially_verified","partial_reason_code":"missing_terms","partial_reason_label":"Terms not yet captured","blocked_core_documents":[]},"rating":{"value":"low","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_partial","canonical":"https://airinetwork.com/platform/ontora","machine_url":"https://airinetwork.com/api/machine/platform/ontora","last_reviewed":"2026-07-20","findings_count":0,"findings":[],"documents":[{"doc_type":"privacy","pdf_page_count":null,"extraction_method":null,"page_level_citations":false,"last_captured":"2026-07-20","last_verified_scan":"2026-07-20","verified_scan_count":1}],"clause_intelligence":{"clauses_count":32,"risk_patterns_count":6,"stance_events_count":6,"patterns_by_family":{"privacy_sharing":4,"training_use":2},"risk_summary":{"high":2,"medium":2,"low":2},"evidence":[{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"medium","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"To comply with applicable laws, legal processes, or government requests, while challenging overbroad requests where appropriate To protect the rights, property, or safety of Ontora, our users, or others In connection with a merger, acquisition, financing, or sale of assets, in which case we will provide notice before personal information becomes subject to a different privacy policy We do not sell your personal in...","reason":"The clause permits sale of personal data or information.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"To comply with applicable laws, legal processes, or government requests, while challenging overbroad requests where appropriate To protect the rights, property, or safety of Ontora, our users, or others In connection with a merger, acquisition, financing, or sale of assets, in which case we will provide notice before personal information becomes subject to a different privacy policy We do not sell your personal information in exchange for monetary consideration. Limited disclosures to analytics providers may constitute “sharing” under the CCPA/CPRA. You may opt out as described in Section 13.","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20To%20comply%20with,described%20in%20Section%2013.","structural_citation":"Privacy Policy › “With your consent or at your direction”","citation_basis":"heading_path","char_start":9196,"char_end":9799}},{"pattern_key":"personal_data_sale","pattern_family":"privacy_sharing","risk_rating":"high","confidence":"medium","stance_key":"data_sharing","stance_value":"sale_or_sell","evidence":"We do not sell your personal information for monetary value. If you would like to opt out of any “sharing” (as defined by the CCPA) for cross-context behavioral advertising or analytics, email privacy@ontora.com . We honor recognized opt-out preference signals (such as the Global Privacy Control) where required by law.","reason":"The clause permits sale of personal data or information.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"We do not sell your personal information for monetary value. If you would like to opt out of any “sharing” (as defined by the CCPA) for cross-context behavioral advertising or analytics, email privacy@ontora.com . We honor recognized opt-out preference signals (such as the Global Privacy Control) where required by law.","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20We%20do%20not,where%20required%20by%20law.","structural_citation":"§ 13 (Do Not Sell or Share My Personal Information)","citation_basis":"section_number","char_start":18028,"char_end":18349}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"For California residents, we have collected the following categories of personal information in the past 12 months. We collect each category from you directly, from your device, or from third-party integrations you authorize, and we disclose each category to our service providers as listed in Section 7.","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"privacy_data_use","quote":"For California residents, we have collected the following categories of personal information in the past 12 months. We collect each category from you directly, from your device, or from third-party integrations you authorize, and we disclose each category to our service providers as listed in Section 7.","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20For%20California%20residents%2C,listed%20in%20Section%207.","structural_citation":"§ 6 (Categories of Personal Information (California))","citation_basis":"section_number","char_start":6195,"char_end":6500}},{"pattern_key":"third_party_sharing","pattern_family":"privacy_sharing","risk_rating":"medium","confidence":"medium","stance_key":"data_sharing","stance_value":"third_party_or_vendor_sharing","evidence":"We share information with service providers (“subprocessors”) that help us operate the Services under written contracts requiring confidentiality, security, and processing only on documented instructions. We use service providers in the following categories: Cloud infrastructure and hosting — frontend hosting, backend application platforms, and the underlying cloud compute, networking, and storage that runs the Se...","reason":"The clause permits disclosure or sharing with third parties, affiliates, vendors, or subprocessors.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"We share information with service providers (“subprocessors”) that help us operate the Services under written contracts requiring confidentiality, security, and processing only on documented instructions. We use service providers in the following categories: Cloud infrastructure and hosting — frontend hosting, backend application platforms, and the underlying cloud compute, networking, and storage that runs the Services Databases and storage — managed relational database, file storage, and managed knowledge graph Authentication and identity — user authentication, session management, and organization management AI and machine learning providers — large language models, embeddings, speech-to-text transcription, and text-to-speech synthesis used to generate AI outputs from your content Third-party integration connectors — OAuth and data-sync infrastructure for the third-party sources you authorize (e.g., email, document, and CRM platforms) Communications — transactional email delivery for account notices, invitations, and product communications Analytics and product measurement — product usage analytics and web analytics for our marketing site","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20We%20share%20information,for%20our%20marketing%20site","structural_citation":"§ 7","citation_basis":"section_number","char_start":7423,"char_end":8589}},{"pattern_key":"training_no_use","pattern_family":"training_use","risk_rating":"low","confidence":"medium","stance_key":"model_training","stance_value":"no_training_claim","evidence":"Detect, prevent, and investigate fraud, abuse, security incidents, and violations of our terms Comply with legal obligations, respond to lawful requests, and enforce our agreements We do not use your content to train foundation models for our own benefit or for the benefit of our AI subprocessors. Our AI subprocessors are contractually prohibited from training models on your content (see Section 8).","reason":"The clause says submitted content is not used for model training or model/service improvement.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"Detect, prevent, and investigate fraud, abuse, security incidents, and violations of our terms Comply with legal obligations, respond to lawful requests, and enforce our agreements We do not use your content to train foundation models for our own benefit or for the benefit of our AI subprocessors. Our AI subprocessors are contractually prohibited from training models on your content (see Section 8).","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20Detect%2C%20prevent%2C%20and,content%20(see%20Section%208).","structural_citation":"Privacy Policy › “Monitor and analyze usage and trends”","citation_basis":"heading_path","char_start":4901,"char_end":5306}},{"pattern_key":"training_no_use","pattern_family":"training_use","risk_rating":"low","confidence":"medium","stance_key":"model_training","stance_value":"no_training_claim","evidence":"Not use your content to train, fine-tune, or evaluate their models (zero-retention or short-retention API tiers are used where available)","reason":"The clause says submitted content is not used for model training or model/service improvement.","matcher_version":"clause-intelligence-2026-06-17.1","citation":{"surface":"training_use","quote":"Not use your content to train, fine-tune, or evaluate their models (zero-retention or short-retention API tiers are used where available)","source_url":"https://ontora.com/privacy","deep_link":"https://ontora.com/privacy#:~:text=%20Not%20use%20your,are%20used%20where%20available)","structural_citation":"Privacy Policy › “Process your content only to provide outputs back to us”","citation_basis":"heading_path","char_start":10282,"char_end":10420}}]},"tier_conditions":[],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","benchmark":{"disclaimer":"Automated assessment against a published rubric — not legal advice.","bands":[]},"@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"Ontora — AI policy risk findings","description":"Verified, cited policy findings for Ontora across 13 risk surfaces.","url":"https://airinetwork.com/platform/ontora","creator":{"@type":"Organization","name":"AIRIN","url":"https://airinetwork.com"},"isAccessibleForFree":true,"license":"https://airinetwork.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"partially_verified"},{"@type":"PropertyValue","name":"tier_condition_count","value":0}],"hasPart":[],"variableMeasured":[]}}