{"platform":"Candle","slug":"candle","category":"Workflow & Automation","website":"https://www.trycandle.app","risk_rating":"low","verification":"partially_verified","verification_detail":{"tier":"partially_verified","partial_reason_code":"missing_terms","partial_reason_label":"Terms not yet captured","blocked_core_documents":[]},"rating":{"value":"low","unknown_reason_code":"none","unknown_reason_label":"Rated"},"corpus_status":"corpus_partial","canonical":"https://airinetwork.com/platform/candle","machine_url":"https://airinetwork.com/api/machine/platform/candle","last_reviewed":"2026-07-19","findings_count":65,"findings":[{"id":"training-use-eba395066456072c2a48","permalink":"https://airinetwork.com/platform/candle/finding/training-use-eba395066456072c2a48","surface":"training_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Candle uses AI to power certain content and personalization features within the Services, such as generating conversation prompts and rephrasing custom questions you write to your Partner for clarity or tone. We do not use your photos, intimate content, or private conversations to train AI models, and we do not share this content with third-party AI providers.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Candle%20uses%20AI,with%20third-party%20AI%20providers.","structural_citation":"AI Addendum › “AI-Assisted Features”","citation_basis":"heading_path","char_start":15175,"char_end":15538,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-4b0daa34e1989552390b","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-4b0daa34e1989552390b","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Identity Verification Data Account information and verification codes used to confirm your identity for support and account recovery purposes","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Identity%20Verification%20Data,and%20account%20recovery%20purposes","structural_citation":"AI Addendum › “Partner connection information”","citation_basis":"heading_path","char_start":1685,"char_end":1827,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-336a0f58bdc4de1213bf","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-336a0f58bdc4de1213bf","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We recognize the deeply personal nature of this content and treat it with the heightened care described in this Policy.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20recognize%20the,described%20in%20this%20Policy.","structural_citation":"AI Addendum › “Responses to personal questions and prompts”","citation_basis":"heading_path","char_start":3996,"char_end":4116,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-a119bdec1a3bba8907c2","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-a119bdec1a3bba8907c2","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Advertising, marketing and selling the Services.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Advertising%2C%20marketing%20and%20selling%20the%20Services.","structural_citation":"AI Addendum › “Advertising and Marketing the Services”","citation_basis":"heading_path","char_start":5817,"char_end":5866,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-667fea076cff3665bda9","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-667fea076cff3665bda9","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Candle or the Services.\n Sending emails and other communications according to your preferences.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Responding%20to%20correspondence,according%20to%20your%20preferences.","structural_citation":"AI Addendum › “Corresponding with You”","citation_basis":"heading_path","char_start":5891,"char_end":6120,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-f55dea3683e74b418612","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-f55dea3683e74b418612","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.\n Protecting the rights, property or safety of you, Candle or another party.\n Enforcing any agreements with you.\n Responding to claims that any posting or other content violates third-party rights.\n Resolving disputes.\n If we collect additional categories of Personal Data or use your Personal Data for materially different purposes, we will update this Privacy Policy accordingly.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Fulfilling%20our%20legal,this%20Privacy%20Policy%20accordingly.","structural_citation":"AI Addendum › “Meeting Legal Requirements and Enforcing Legal Terms”","citation_basis":"heading_path","char_start":6175,"char_end":6776,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-8f04574b49dd85987ebc","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8f04574b49dd85987ebc","surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" Candle is designed for paired users (“ Partners ”). When you pair with another user:\n Mutual Data Sharing : You and your Partner will have mutual access to shared content, including photos, responses to prompts, activity data, and conversations. Content you share with your Partner is visible to them and can be viewed, downloaded, or screenshot by them.\n Unpairing and Data Deletion : If either you or your Partner unpairs your accounts, all Shared Content associated with that pairing will be archived and will no longer be accessible through the Services. Archived data may become permanently deleted in accordance with the Terms . This design protects both partners’ privacy and prevents continued access after a relationship ends.\n Partner Communication : You are solely responsible for communications with your Partner through our Services. We do not monitor communications between paired users except when content is reported for Terms of Service violations.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Candle%20is%20designed,Terms%20of%20Service%20violations.","structural_citation":"AI Addendum › “Partner Pairing and Shared Content”","citation_basis":"heading_path","char_start":6824,"char_end":7790,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-54627386f35be98127ab","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-54627386f35be98127ab","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can opt out of targeted advertising by:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20can%20opt,of%20targeted%20advertising%20by%3A","structural_citation":"AI Addendum › “Targeted Advertising”","citation_basis":"heading_path","char_start":14707,"char_end":14751,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-3f318c977932df3fb0e2","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-3f318c977932df3fb0e2","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Right not to be discriminated against for exercising your rights We will not deny you services, charge different prices, or provide different quality for exercising your privacy rights. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Right%20not%20to%20be,your%20privacy%20rights.%20","structural_citation":"AI Addendum › “Non-Discrimination”","citation_basis":"heading_path","char_start":25211,"char_end":25397,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-d2bfece19eb63b725fd6","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d2bfece19eb63b725fd6","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" For information about rights specific to your state or country, see the sections below.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20For%20information%20about,see%20the%20sections%20below.","structural_citation":"AI Addendum › “Non-Discrimination”","citation_basis":"heading_path","char_start":25400,"char_end":25488,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-c72a471d0798af489892","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c72a471d0798af489892","surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your Personal Data:\n Right to Know : You have the right to request information about the categories and specific pieces of Personal Data we have collected about you, the sources of that data, the purposes for collecting it, and the third parties with whom we share it.\n Right to Delete : You have the right to request that we delete your Personal Data, subject to certain exceptions (such as data needed to complete a transaction or comply with legal obligations).\n Right to Correct : You have the right to request that we correct inaccurate Personal Data we maintain about you.\n Right to Opt-Out of Sale/Sharing : You have the right to opt out of the “sale” or “sharing” of your Personal Data for cross-context behavioral advertising. We do not sell your Personal Data to third parties for monetary consideration. However, our use of certain analytics and advertising services (including Meta Pixel, TikTok SDK, AppsFlyer, and Amplitude) may constitute “sharing” under California law. You can opt out by adjusting your privacy settings in your account or by enabling Global Privacy Control (GPC) in your browser.\n Right to Limit Use of Sensitive Personal Information : If we collect sensitive personal information, you have the right to limit its use to what is necessary to provide the Services.\n Right to Non-Discrimination : We will not discriminate against you for exercising any of your privacy rights.\n To exercise these rights, please contact us at support@trycandle.app . We will respond to verifiable requests within the timeframes required by applicable law.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,required%20by%20applicable%20law.","structural_citation":"AI Addendum › “California Resident Rights”","citation_basis":"heading_path","char_start":25564,"char_end":27295,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-0e0d3bb1380edbaadbb0","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-0e0d3bb1380edbaadbb0","surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@trycandle.app with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,associated%20with%20your%20account.","structural_citation":"AI Addendum › “Nevada Resident Rights”","citation_basis":"heading_path","char_start":27331,"char_end":27703,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-689db7b593bf582b633f","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-689db7b593bf582b633f","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This Privacy Policy applies to our websites, applications, services, and other offerings that link to this policy (collectively, the “ Services ”). It explains how Encore AI Labs, Inc. (“ Candle ,” “ we ,” “ our ,” or “ us ”) collects, uses, stores, and protects your personal data. Please review it carefully to understand your rights and our commitments regarding your information.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20This%20Privacy%20Policy,commitments%20regarding%20your%20information.","structural_citation":"AI Addendum › “Effective Date: April 20, 2026”","citation_basis":"heading_path","char_start":82,"char_end":466,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-eb6dc05d1854af7aa692","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-eb6dc05d1854af7aa692","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To offer the Services, Candle may collect Personal Data, including from its prospects and website visitors. By using or accessing our Services, you acknowledge the practices described in this Privacy Policy regarding how we collect, use, and share your information.\n This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “ Personal Data ” means any information that identifies or relates to a particular individual and includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20To%20offer%20the,people%20we%20don%E2%80%99t%20manage.","structural_citation":"AI Addendum › “What this Privacy Policy Covers”","citation_basis":"heading_path","char_start":510,"char_end":1252,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-013e013b9f12bd97b46e","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-013e013b9f12bd97b46e","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This chart details the categories of Personal Data that we collect and have collected over the past 12 months:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20This%20chart%20details,the%20past%2012%20months%3A","structural_citation":"AI Addendum › “Categories of Personal Data We Collect”","citation_basis":"heading_path","char_start":1329,"char_end":1440,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-b90c2c81915c1778c101","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-b90c2c81915c1778c101","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Identity and Profile Information Nickname or display name (real name not required)","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Identity%20and%20Profile,(real%20name%20not%20required)","structural_citation":"AI Addendum › “Category of Personal Data Examples of Personal Data We Collect”","citation_basis":"heading_path","char_start":1506,"char_end":1589,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-8c13f3c5873612e3c733","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8c13f3c5873612e3c733","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"For clarity, a user’s private messages and photos shared within the Services are not deemed Marketing Data. \n Social Media Data (if you connect third-party accounts) If you sign in using Google or Apple, we receive only the authentication credentials needed to verify your identity (e.g., account identifier and email address)\nWe do not auto-populate your name, profile photo, or other profile information from these services","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=For%20clarity%2C%20a%20user%E2%80%99s,information%20from%20these%20services","structural_citation":"AI Addendum › “Engagement Metrics”","citation_basis":"heading_path","char_start":2127,"char_end":2552,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-8ce23ec6e50ca7d41df2","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8ce23ec6e50ca7d41df2","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Geolocation Data (collected only with your device permission for location-based features) \n User Uploaded Images Photos and images you upload may contain biometric information such as facial features. We do not extract or store biometric templates or use facial recognition technology for identification purposes. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Geolocation%20Data%20(collected%20only,for%20identification%20purposes.%20","structural_citation":"AI Addendum › “Type of device/operating system/browser used to access the Services”","citation_basis":"heading_path","char_start":2775,"char_end":3089,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-6e72f1cda1e374038e63","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6e72f1cda1e374038e63","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Other Identifying Information that You Voluntarily Choose to Provide Identifying information submitted by you in emails, messages, posts, survey responses or other content you share, post or upload to the Services ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Other%20Identifying%20Information,to%20the%20Services%20","structural_citation":"AI Addendum › “Private conversations and messages”","citation_basis":"heading_path","char_start":3469,"char_end":3684,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-55ddb8f16b56c97508a9","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-55ddb8f16b56c97508a9","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Given the personal nature of the Services, we may collect the following types of information:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Given%20the%20personal,following%20types%20of%20information%3A","structural_citation":"AI Addendum › “Sensitive Personal Data”","citation_basis":"heading_path","char_start":3723,"char_end":3817,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-25f9eac6676048da8ab6","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-25f9eac6676048da8ab6","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We collect Personal Data about you from the following categories of sources:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20collect%20Personal,following%20categories%20of%20sources%3A","structural_citation":"AI Addendum › “Categories of Sources of Personal Data”","citation_basis":"heading_path","char_start":4168,"char_end":4245,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-5cd0d793a15ce59c33cd","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5cd0d793a15ce59c33cd","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" When you sign up for our Services or request more information.\n When you provide such information directly to us.\n When you create an account or use our Services.\n When you make a purchase or complete a transaction.\n When you participate in promotions, surveys, or contests.\n When you voluntarily provide information in free-form text boxes through the Services.\n When you send us an email or otherwise contact us.\n When you use the Services and such information is collected automatically.\n Through Cookies (defined in the “Cookies and Tracking Technologies” section below).","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20When%20you%20sign,Tracking%20Technologies%E2%80%9D%20section%20below).","structural_citation":"AI Addendum › “You”","citation_basis":"heading_path","char_start":4251,"char_end":4827,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-e4c06aecccbb040378c6","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-e4c06aecccbb040378c6","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Creating and managing your account.\n Processing orders; billing.\n Providing you with the products, services or information you request.\n Assessing your service and product needs and preferences.\n Meeting or fulfilling the reason you provided the information to us.\n Providing support and assistance for the Services.\n Improving our Services, including through research, analytics, and product development.\n Personalizing the Services, website content and communications based on your preferences.\n Doing fraud protection, security and debugging.\n Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Creating%20and%20managing,applicable%20data%20privacy%20laws.","structural_citation":"AI Addendum › “Providing, Customizing and Improving the Services”","citation_basis":"heading_path","char_start":5091,"char_end":5776,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-bce83c011a920dbbe790","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-bce83c011a920dbbe790","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, we process your Personal Data based on the following legal grounds under applicable data protection law:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,applicable%20data%20protection%20law%3A","structural_citation":"AI Addendum › “Legal Basis for Processing”","citation_basis":"heading_path","char_start":7832,"char_end":8031,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-c59f424b1df4fa970890","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c59f424b1df4fa970890","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Providing and maintaining the Services, including creating your account and enabling core features Performance of our contract with you Identity, Profile, Content, Purchase, Usage, Technical \n Processing payments and transactions Performance of our contract with you Identity, Purchase, Payment \n Responding to your inquiries and providing customer support Performance of our contract with you; 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Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Where%20we%20rely,on%20consent%20before%20withdrawal.","structural_citation":"AI Addendum › “Purpose of Processing Legal Basis Categories of Data”","citation_basis":"heading_path","char_start":9331,"char_end":9695,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-f616e363be1440c6140c","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-f616e363be1440c6140c","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We may disclose Personal Data to government authorities or law enforcement officials when required by law, regulation, or valid legal process (such as a subpoena, court order, or search warrant), or when necessary to protect the safety of any person.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20may%20disclose,safety%20of%20any%20person.","structural_citation":"AI Addendum › “Government and Law Enforcement Requests”","citation_basis":"heading_path","char_start":12823,"char_end":13074,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-e534d7ca658d29261ae4","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-e534d7ca658d29261ae4","surface":"privacy_data_use","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" We do not sell your Personal Data. 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For details on the types of cookies we use, your choices for managing them, and your opt-out rights, please see our Cookie Policy .","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20use%20cookies,our%20Cookie%20Policy%20.","structural_citation":"AI Addendum › “Cookies and Tracking Technologies”","citation_basis":"heading_path","char_start":13979,"char_end":14268,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-d781ed2d80af59c99e07","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d781ed2d80af59c99e07","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You have choices about how we collect and use your data:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20have%20choices,and%20use%20your%20data%3A","structural_citation":"AI Addendum › “Opt-Out Preferences”","citation_basis":"heading_path","char_start":14301,"char_end":14358,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-5c2c0ad81d285673977c","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5c2c0ad81d285673977c","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email or by contacting us at support@trycandle.app . Even if you opt out of marketing emails, we may still send you transactional messages about your account or purchases.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20can%20opt,your%20account%20or%20purchases.","structural_citation":"AI Addendum › “Marketing Communications”","citation_basis":"heading_path","char_start":14395,"char_end":14673,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-d349be54f96ff9460903","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d349be54f96ff9460903","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Using browser-based opt-out tools such as the Digital Advertising Alliance’s opt-out page at https://optout.aboutads.info/ \n Enabling the Global Privacy Control (GPC) signal in your browser, which we honor as a valid opt-out request","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Using%20browser-based%20opt-out,a%20valid%20opt-out%20request","structural_citation":"AI Addendum › “Adjusting your preferences in your account settings”","citation_basis":"heading_path","char_start":14805,"char_end":15038,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-0f726dcec289862bb7aa","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-0f726dcec289862bb7aa","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can manage your cookie preferences through your browser settings.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20can%20manage,through%20your%20browser%20settings.","structural_citation":"AI Addendum › “Cookie Preferences”","citation_basis":"heading_path","char_start":15071,"char_end":15141,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-5058eb6e1b3cebc14117","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5058eb6e1b3cebc14117","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" With your permission, we collect and use your location information to provide personalized recommendations.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20With%20your%20permission%2C,to%20provide%20personalized%20recommendations.","structural_citation":"AI Addendum › “Location Services”","citation_basis":"heading_path","char_start":15569,"char_end":15677,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-1e1ad79afbc49bac2bbf","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-1e1ad79afbc49bac2bbf","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" With your permission, we may collect location information from your device to power location-based features. This allows us to recommend nearby events, activities, and date venues, provide location-specific content and suggestions, and improve our recommendations based on your area.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20With%20your%20permission%2C,based%20on%20your%20area.","structural_citation":"AI Addendum › “Location Data Collection”","citation_basis":"heading_path","char_start":15712,"char_end":15996,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-c21498ff39cb1e369f84","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c21498ff39cb1e369f84","surface":"privacy_data_use","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" You can control location permissions through your device settings at any time. If you disable location services, location-based recommendations may not be available, some features may not function properly, and we will no longer collect location information from your device.\n We do not share your precise location with third parties except as described in the “How We Share Your Personal Data” section (such as with mapping or venue database providers necessary to deliver the feature).","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20can%20control,to%20deliver%20the%20feature).","structural_citation":"AI Addendum › “Controlling Location Access”","citation_basis":"heading_path","char_start":16034,"char_end":16522,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-ad530c18a1af62398939","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-ad530c18a1af62398939","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Right to receive your data in a structured, commonly used format Submit a request at support@trycandle.app to receive a portable copy of your data. Your data export will include your profile information, photos, responses, and activity data. Note: Exports include only YOUR contributions to Shared Content; your Partner’s data is not included. After unpairing, Shared Content is deleted and cannot be exported. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Right%20to%20receive%20your,cannot%20be%20exported.%20","structural_citation":"AI Addendum › “Portability”","citation_basis":"heading_path","char_start":24132,"char_end":24543,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-6a7b35278b4fed279d33","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6a7b35278b4fed279d33","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Right to opt out of targeted advertising, “sales,” or “sharing” of your Personal Data Visit “Your Privacy Choices” in your account settings or the footer of our website. You can also enable Global Privacy Control (GPC) in your browser. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Right%20to%20opt%20out,in%20your%20browser.%20","structural_citation":"AI Addendum › “Opt-Out”","citation_basis":"heading_path","char_start":24554,"char_end":24790,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-d0ad9cedb8f9011d31f4","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d0ad9cedb8f9011d31f4","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Right to object to or restrict certain processing Contact us at support@trycandle.app to object to specific processing activities described in this Privacy Policy. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Right%20to%20object%20to,this%20Privacy%20Policy.%20","structural_citation":"AI Addendum › “Restrict or Object”","citation_basis":"heading_path","char_start":24812,"char_end":24976,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-7adef639fa92b6d20755","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-7adef639fa92b6d20755","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":"Right to withdraw consent previously given Update your account settings, adjust device permissions, or contact us at support@trycandle.app . Withdrawal does not affect prior lawful processing. ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=Right%20to%20withdraw%20consent,prior%20lawful%20processing.%20","structural_citation":"AI Addendum › “Withdraw Consent”","citation_basis":"heading_path","char_start":24996,"char_end":25189,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-43e3e06c8ed58af44909","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-43e3e06c8ed58af44909","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a resident of Washington or Nevada, please review our Consumer Health Data Privacy Policy , which supplements this Privacy Policy and provides information about how we handle data that may be considered “consumer health data” under the Washington My Health My Data Act or Nevada SB 370.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,or%20Nevada%20SB%20370.","structural_citation":"AI Addendum › “Consumer Health Data”","citation_basis":"heading_path","char_start":27737,"char_end":28035,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-a7172221b6f3c2ca431c","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-a7172221b6f3c2ca431c","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a resident of Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia, you may have additional rights under your state’s privacy laws, including:\n Right to Access : You have the right to confirm whether we are processing your Personal Data and to access that data.\n Right to Correction : You have the right to correct inaccuracies in your Personal Data.\n Right to Deletion : You have the right to delete Personal Data you have provided to us or that we have collected about you.\n Right to Data Portability : You have the right to obtain a copy of your Personal Data in a portable, readily usable format.\n Right to Opt-Out : You have the right to opt out of: Targeted advertising","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,out%20of%3A%20Targeted%20advertising","structural_citation":"AI Addendum › “Other U.S. State Privacy Rights”","citation_basis":"heading_path","char_start":28080,"char_end":28779,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-bc3c196e2564a502697c","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-bc3c196e2564a502697c","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" To exercise these rights, please contact us at support@trycandle.app . If we deny your request, you may have the right to appeal our decision by contacting us.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20To%20exercise%20these,decision%20by%20contacting%20us.","structural_citation":"AI Addendum › “The sale of your Personal Data (if applicable)”","citation_basis":"heading_path","char_start":28921,"char_end":29081,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-6d39b420b71d532cb219","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6d39b420b71d532cb219","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If you are a resident of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, or Virginia, and we deny your privacy request, you have the right to appeal our decision. To appeal, contact us at support@trycandle.app with “Privacy Request Appeal” in the subject line, and include:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20you%20are,subject%20line%2C%20and%20include%3A","structural_citation":"AI Addendum › “Right to Appeal (Certain States)”","citation_basis":"heading_path","char_start":29127,"char_end":29518,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"privacy-data-use-2b5539eff7c986f9b09b","permalink":"https://airinetwork.com/platform/candle/finding/privacy-data-use-2b5539eff7c986f9b09b","surface":"privacy_data_use","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" We will respond to your appeal within the timeframe required by applicable law. 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Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes. 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deleted within 30 days of account closure Core service functionality; privacy protection after departure \n Purchase and Transaction History 7 years after transaction Order history, refund eligibility, and legal compliance \n Payment Information Duration of account or as required by payment processor; card details may be retained for 180 days to address chargebacks To process transactions, refunds, and handle payment disputes \n Account & Billing Records 7 years after account closure Tax, accounting, and legal compliance requirements \n Customer Service Records 3 years after resolution Customer service quality, dispute resolution, and legal claims \n Consent Records 3 years after consent given or withdrawn Demonstrating compliance with consent requirements under applicable law \n Communication Logs and Metadata 1 year Legal data retention obligations; security and fraud investigation \n Identity Verification Data Retained as part of account data and support records; verification codes are temporary and expired after use Account security and support purposes ","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Active%20Account%20and,and%20support%20purposes%20","structural_citation":"AI Addendum › “Data Category Retention Period Rationale”","citation_basis":"heading_path","char_start":16984,"char_end":18265,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-846c4fc24dce157ca4be","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-846c4fc24dce157ca4be","surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" This section explains how long we retain your Personal Data and the factors that determine retention periods.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20This%20section%20explains,that%20determine%20retention%20periods.","structural_citation":"AI Addendum › “Data Retention”","citation_basis":"heading_path","char_start":16550,"char_end":16660,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-8958dc55aecdba66dc17","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-8958dc55aecdba66dc17","surface":"data_retention","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20retain%20Personal,and%20enforce%20our%20agreements.","structural_citation":"AI Addendum › “General Retention Principles”","citation_basis":"heading_path","char_start":16699,"char_end":16904,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-24d08023762dc9faaf2b","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-24d08023762dc9faaf2b","surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" You can delete your account and request deletion of your Personal Data at any time through your account settings or by contacting support@trycandle.app . We will process deletion requests in accordance with applicable law, except where retention is required (such as for tax or accounting purposes).","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20You%20can%20delete,tax%20or%20accounting%20purposes).","structural_citation":"AI Addendum › “Your Deletion Rights”","citation_basis":"heading_path","char_start":18954,"char_end":19254,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-0b6d2dc8079df41af789","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-0b6d2dc8079df41af789","surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" If your account is inactive for an extended period, we may automatically close it. After automatic closure, your data will be handled as described below.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20If%20your%20account,handled%20as%20described%20below.","structural_citation":"AI Addendum › “Inactive Accounts”","citation_basis":"heading_path","char_start":19285,"char_end":19439,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-b865e7eb5da6762bc043","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-b865e7eb5da6762bc043","surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Candle uses a two-layer deletion process:\n Layer 1 - Active Systems : When you delete content or your account, we immediately remove your access to the data from our active systems so it is no longer accessible.\n Layer 2 - Backups : Deleted data may persist in backups, archives, and disaster recovery systems for a reasonable period as necessary for:","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Candle%20uses%20a,period%20as%20necessary%20for%3A","structural_citation":"AI Addendum › “After You Close Your Account”","citation_basis":"heading_path","char_start":19481,"char_end":19833,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"data-retention-16560537914f500a34e3","permalink":"https://airinetwork.com/platform/candle/finding/data-retention-16560537914f500a34e3","surface":"data_retention","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" While backup data is not accessible in normal operations, it has not been permanently destroyed.\n Complete Deletion Requests : If you require complete destruction of all data including backups (for example, to comply with a legal obligation in your jurisdiction), contact us at support@trycandle.app and we will work with you to accommodate your request to the extent technically feasible and legally permissible.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20While%20backup%20data,feasible%20and%20legally%20permissible.","structural_citation":"AI Addendum › “Dispute resolution and Terms of Service enforcement”","citation_basis":"heading_path","char_start":20016,"char_end":20430,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"subprocessors-data-sharing-b0c7be4b79f3d4d32ebf","permalink":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-b0c7be4b79f3d4d32ebf","surface":"subprocessors_data_sharing","risk":"unknown","confidence":"high","tier":"All","verified":true,"quote":" Vendors: We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20Vendors%3A%20We%20may,you%20with%20customer%20support.","structural_citation":"AI Addendum › “Third Parties”","citation_basis":"heading_path","char_start":4843,"char_end":5005,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"subprocessors-data-sharing-7e220e197f23c6e59ba0","permalink":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-7e220e197f23c6e59ba0","surface":"subprocessors_data_sharing","risk":"medium","confidence":"high","tier":"All","verified":true,"quote":" The categories of Personal Data described above may be shared with the following recipients for the purposes described in this Policy. We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.\n Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology and communication providers.","caution":null,"provenance":{"source_url":"https://www.trycandle.app/privacy","snapshot_sha256":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12","wayback_url":null,"deep_link":"https://www.trycandle.app/privacy#:~:text=%20The%20categories%20of,technology%20and%20communication%20providers.","structural_citation":"AI Addendum › “How We Share Your Personal Data”","citation_basis":"heading_path","char_start":9740,"char_end":10359,"retrieved_at":"2026-07-19T23:56:40.836784+00:00"}},{"id":"subprocessors-data-sharing-19b460267a997b9c8964","permalink":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-19b460267a997b9c8964","surface":"subprocessors_data_sharing","risk":"low","confidence":"high","tier":"All","verified":true,"quote":" Marketing and Advertising Partners. We work with advertising partners to promote Candle on third-party platforms. However, these partners receive only technical identifiers (such as device IDs or hashed email addresses) to measure campaign effectiveness and conduct other similar marketing activities. However, we do not share your private messages, partner conversations, shared photos, or responses to personal prompts with any marketing or advertising partner. \n Analytics Partners. These parties provide analytics on web traffic or usage of the Services. 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We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.","source_url":"https://www.trycandle.app/privacy","deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20may%20create,and%20promote%20our%20business.","structural_citation":"AI Addendum › “Aggregated and Anonymous Data”"}]},{"tier":"Business","surface":"subprocessors_data_sharing","verdict":"conditional","confidence":"high","citation_count":2,"citations":[{"finding_id":"8c0e0b5b-e40b-4171-92e2-de49de76d1ec","quote":" The categories of Personal Data described above may be shared with the following recipients for the purposes described in this Policy. We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.\n Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology and communication providers.","source_url":"https://www.trycandle.app/privacy","deep_link":"https://www.trycandle.app/privacy#:~:text=%20The%20categories%20of,technology%20and%20communication%20providers.","structural_citation":"AI Addendum › “How We Share Your Personal Data”"},{"finding_id":"fbec1d7b-6175-4d72-b3f9-34963b1e9e29","quote":" All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).","source_url":"https://www.trycandle.app/privacy","deep_link":"https://www.trycandle.app/privacy#:~:text=%20All%20of%20your,whole%20or%20in%20part).","structural_citation":"AI Addendum › “Business Transfers”"}]},{"tier":"Free","surface":"privacy_data_use","verdict":"conditional","confidence":"high","citation_count":1,"citations":[{"finding_id":"7c1f3f90-45cb-4c27-bb9a-2531ada8146f","quote":" When you sign up for our Services or request more information.\n When you provide such information directly to us.\n When you create an account or use our Services.\n When you make a purchase or complete a transaction.\n When you participate in promotions, surveys, or contests.\n When you voluntarily provide information in free-form text boxes through the Services.\n When you send us an email or otherwise contact us.\n When you use the Services and such information is collected automatically.\n Through Cookies (defined in the “Cookies and Tracking Technologies” section below).","source_url":"https://www.trycandle.app/privacy","deep_link":"https://www.trycandle.app/privacy#:~:text=%20When%20you%20sign,Tracking%20Technologies%E2%80%9D%20section%20below).","structural_citation":"AI Addendum › “You”"}]},{"tier":"Government","surface":"privacy_data_use","verdict":"unknown","confidence":"high","citation_count":1,"citations":[{"finding_id":"b2f56565-dfa1-4751-ad2f-ea212f6a70cc","quote":" We may disclose Personal Data to government authorities or law enforcement officials when required by law, regulation, or valid legal process (such as a subpoena, court order, or search warrant), or when necessary to protect the safety of any person.","source_url":"https://www.trycandle.app/privacy","deep_link":"https://www.trycandle.app/privacy#:~:text=%20We%20may%20disclose,safety%20of%20any%20person.","structural_citation":"AI Addendum › “Government and Law Enforcement Requests”"}]}],"disclaimer":"Informational only, not legal advice. Every finding is a verbatim quote from a fully-read, gate-verified document; verify via snapshot_sha256 + wayback_url. Partially-verified platforms show findings only from their verified document(s).","benchmark":{"disclaimer":"Automated assessment against a published rubric — not legal advice.","bands":[]},"@jsonld":{"@context":"https://schema.org","@type":"Dataset","name":"Candle — AI policy risk findings","description":"Verified, cited policy findings for Candle across 13 risk surfaces.","url":"https://airinetwork.com/platform/candle","creator":{"@type":"Organization","name":"AIRIN","url":"https://airinetwork.com"},"isAccessibleForFree":true,"license":"https://airinetwork.com/terms","additionalProperty":[{"@type":"PropertyValue","name":"verification","value":"partially_verified"},{"@type":"PropertyValue","name":"tier_condition_count","value":4}],"hasPart":[{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/training-use-eba395066456072c2a48","text":" Candle uses AI to power certain content and personalization features within the Services, such as generating conversation prompts and rephrasing custom questions you write to your Partner for clarity or tone. We do not use your photos, intimate content, or private conversations to train AI models, and we do not share this content with third-party AI providers.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-4b0daa34e1989552390b","text":" Identity Verification Data Account information and verification codes used to confirm your identity for support and account recovery purposes","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-336a0f58bdc4de1213bf","text":" We recognize the deeply personal nature of this content and treat it with the heightened care described in this Policy.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-a119bdec1a3bba8907c2","text":" Advertising, marketing and selling the Services.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-667fea076cff3665bda9","text":" Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Candle or the Services.\n Sending emails and other communications according to your preferences.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-f55dea3683e74b418612","text":" Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.\n Protecting the rights, property or safety of you, Candle or another party.\n Enforcing any agreements with you.\n Responding to claims that any posting or other content violates third-party rights.\n Resolving disputes.\n If we collect additional categories of Personal Data or use your Personal Data for materially different purposes, we will update this Privacy Policy accordingly.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8f04574b49dd85987ebc","text":" Candle is designed for paired users (“ Partners ”). When you pair with another user:\n Mutual Data Sharing : You and your Partner will have mutual access to shared content, including photos, responses to prompts, activity data, and conversations. Content you share with your Partner is visible to them and can be viewed, downloaded, or screenshot by them.\n Unpairing and Data Deletion : If either you or your Partner unpairs your accounts, all Shared Content associated with that pairing will be archived and will no longer be accessible through the Services. Archived data may become permanently deleted in accordance with the Terms . This design protects both partners’ privacy and prevents continued access after a relationship ends.\n Partner Communication : You are solely responsible for communications with your Partner through our Services. We do not monitor communications between paired users except when content is reported for Terms of Service violations.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-54627386f35be98127ab","text":" You can opt out of targeted advertising by:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-3f318c977932df3fb0e2","text":"Right not to be discriminated against for exercising your rights We will not deny you services, charge different prices, or provide different quality for exercising your privacy rights. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d2bfece19eb63b725fd6","text":" For information about rights specific to your state or country, see the sections below.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c72a471d0798af489892","text":" If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your Personal Data:\n Right to Know : You have the right to request information about the categories and specific pieces of Personal Data we have collected about you, the sources of that data, the purposes for collecting it, and the third parties with whom we share it.\n Right to Delete : You have the right to request that we delete your Personal Data, subject to certain exceptions (such as data needed to complete a transaction or comply with legal obligations).\n Right to Correct : You have the right to request that we correct inaccurate Personal Data we maintain about you.\n Right to Opt-Out of Sale/Sharing : You have the right to opt out of the “sale” or “sharing” of your Personal Data for cross-context behavioral advertising. We do not sell your Personal Data to third parties for monetary consideration. However, our use of certain analytics and advertising services (including Meta Pixel, TikTok SDK, AppsFlyer, and Amplitude) may constitute “sharing” under California law. You can opt out by adjusting your privacy settings in your account or by enabling Global Privacy Control (GPC) in your browser.\n Right to Limit Use of Sensitive Personal Information : If we collect sensitive personal information, you have the right to limit its use to what is necessary to provide the Services.\n Right to Non-Discrimination : We will not discriminate against you for exercising any of your privacy rights.\n To exercise these rights, please contact us at support@trycandle.app . We will respond to verifiable requests within the timeframes required by applicable law.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-0e0d3bb1380edbaadbb0","text":" If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@trycandle.app with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-689db7b593bf582b633f","text":" This Privacy Policy applies to our websites, applications, services, and other offerings that link to this policy (collectively, the “ Services ”). It explains how Encore AI Labs, Inc. (“ Candle ,” “ we ,” “ our ,” or “ us ”) collects, uses, stores, and protects your personal data. Please review it carefully to understand your rights and our commitments regarding your information.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-eb6dc05d1854af7aa692","text":" To offer the Services, Candle may collect Personal Data, including from its prospects and website visitors. By using or accessing our Services, you acknowledge the practices described in this Privacy Policy regarding how we collect, use, and share your information.\n This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “ Personal Data ” means any information that identifies or relates to a particular individual and includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-013e013b9f12bd97b46e","text":" This chart details the categories of Personal Data that we collect and have collected over the past 12 months:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-b90c2c81915c1778c101","text":" Identity and Profile Information Nickname or display name (real name not required)","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8c13f3c5873612e3c733","text":"For clarity, a user’s private messages and photos shared within the Services are not deemed Marketing Data. \n Social Media Data (if you connect third-party accounts) If you sign in using Google or Apple, we receive only the authentication credentials needed to verify your identity (e.g., account identifier and email address)\nWe do not auto-populate your name, profile photo, or other profile information from these services","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-8ce23ec6e50ca7d41df2","text":"Geolocation Data (collected only with your device permission for location-based features) \n User Uploaded Images Photos and images you upload may contain biometric information such as facial features. We do not extract or store biometric templates or use facial recognition technology for identification purposes. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6e72f1cda1e374038e63","text":" Other Identifying Information that You Voluntarily Choose to Provide Identifying information submitted by you in emails, messages, posts, survey responses or other content you share, post or upload to the Services ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-55ddb8f16b56c97508a9","text":" Given the personal nature of the Services, we may collect the following types of information:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-25f9eac6676048da8ab6","text":" We collect Personal Data about you from the following categories of sources:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5cd0d793a15ce59c33cd","text":" When you sign up for our Services or request more information.\n When you provide such information directly to us.\n When you create an account or use our Services.\n When you make a purchase or complete a transaction.\n When you participate in promotions, surveys, or contests.\n When you voluntarily provide information in free-form text boxes through the Services.\n When you send us an email or otherwise contact us.\n When you use the Services and such information is collected automatically.\n Through Cookies (defined in the “Cookies and Tracking Technologies” section below).","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-e4c06aecccbb040378c6","text":" Creating and managing your account.\n Processing orders; billing.\n Providing you with the products, services or information you request.\n Assessing your service and product needs and preferences.\n Meeting or fulfilling the reason you provided the information to us.\n Providing support and assistance for the Services.\n Improving our Services, including through research, analytics, and product development.\n Personalizing the Services, website content and communications based on your preferences.\n Doing fraud protection, security and debugging.\n Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-bce83c011a920dbbe790","text":" If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, we process your Personal Data based on the following legal grounds under applicable data protection law:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c59f424b1df4fa970890","text":" Providing and maintaining the Services, including creating your account and enabling core features Performance of our contract with you Identity, Profile, Content, Purchase, Usage, Technical \n Processing payments and transactions Performance of our contract with you Identity, Purchase, Payment \n Responding to your inquiries and providing customer support Performance of our contract with you; Legitimate interests (providing quality service) Identity, Customer Support, Usage \n Personalizing your experience and providing recommendations Legitimate interests (improving user experience); Consent (where required for sensitive data) Profile, Usage, Technical, Content \n Ensuring safety, security, and fraud prevention Legitimate interests (protecting our users and Services); Compliance with legal obligations Identity, Usage, Technical \n Marketing and advertising our Services Consent (for electronic marketing); Legitimate interests (promoting our Services) Identity, Marketing, Usage, Technical \n Complying with legal obligations Compliance with legal obligations All categories as required \n Establishing, exercising, or defending legal claims Legitimate interests (protecting our legal rights) All categories as relevant to the claim ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-46f8e0163be138730c4d","text":" Where we rely on legitimate interests as a legal basis, we have balanced our interests against your fundamental rights and freedoms.\n Where we rely on consent, you have the right to withdraw your consent at any time by contacting us or adjusting your settings. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-f616e363be1440c6140c","text":" We may disclose Personal Data to government authorities or law enforcement officials when required by law, regulation, or valid legal process (such as a subpoena, court order, or search warrant), or when necessary to protect the safety of any person.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-e534d7ca658d29261ae4","text":" We do not sell your Personal Data. If our privacy practices change materially, we will notify you in accordance with applicable law.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-3bdfd8d6b5e831da1b4c","text":" We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d728bdc4461f4465ff79","text":" We use cookies and similar technologies (such as pixels and SDKs) to operate and improve our Services, analyze usage, and measure advertising effectiveness. For details on the types of cookies we use, your choices for managing them, and your opt-out rights, please see our Cookie Policy .","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d781ed2d80af59c99e07","text":" You have choices about how we collect and use your data:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5c2c0ad81d285673977c","text":" You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link in any marketing email or by contacting us at support@trycandle.app . Even if you opt out of marketing emails, we may still send you transactional messages about your account or purchases.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d349be54f96ff9460903","text":" Using browser-based opt-out tools such as the Digital Advertising Alliance’s opt-out page at https://optout.aboutads.info/ \n Enabling the Global Privacy Control (GPC) signal in your browser, which we honor as a valid opt-out request","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-0f726dcec289862bb7aa","text":" You can manage your cookie preferences through your browser settings.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-5058eb6e1b3cebc14117","text":" With your permission, we collect and use your location information to provide personalized recommendations.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-1e1ad79afbc49bac2bbf","text":" With your permission, we may collect location information from your device to power location-based features. This allows us to recommend nearby events, activities, and date venues, provide location-specific content and suggestions, and improve our recommendations based on your area.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-c21498ff39cb1e369f84","text":" You can control location permissions through your device settings at any time. If you disable location services, location-based recommendations may not be available, some features may not function properly, and we will no longer collect location information from your device.\n We do not share your precise location with third parties except as described in the “How We Share Your Personal Data” section (such as with mapping or venue database providers necessary to deliver the feature).","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-ad530c18a1af62398939","text":"Right to receive your data in a structured, commonly used format Submit a request at support@trycandle.app to receive a portable copy of your data. Your data export will include your profile information, photos, responses, and activity data. Note: Exports include only YOUR contributions to Shared Content; your Partner’s data is not included. After unpairing, Shared Content is deleted and cannot be exported. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6a7b35278b4fed279d33","text":"Right to opt out of targeted advertising, “sales,” or “sharing” of your Personal Data Visit “Your Privacy Choices” in your account settings or the footer of our website. You can also enable Global Privacy Control (GPC) in your browser. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-d0ad9cedb8f9011d31f4","text":"Right to object to or restrict certain processing Contact us at support@trycandle.app to object to specific processing activities described in this Privacy Policy. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-7adef639fa92b6d20755","text":"Right to withdraw consent previously given Update your account settings, adjust device permissions, or contact us at support@trycandle.app . Withdrawal does not affect prior lawful processing. ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-43e3e06c8ed58af44909","text":" If you are a resident of Washington or Nevada, please review our Consumer Health Data Privacy Policy , which supplements this Privacy Policy and provides information about how we handle data that may be considered “consumer health data” under the Washington My Health My Data Act or Nevada SB 370.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-a7172221b6f3c2ca431c","text":" If you are a resident of Colorado, Connecticut, Montana, Oregon, Texas, Utah, or Virginia, you may have additional rights under your state’s privacy laws, including:\n Right to Access : You have the right to confirm whether we are processing your Personal Data and to access that data.\n Right to Correction : You have the right to correct inaccuracies in your Personal Data.\n Right to Deletion : You have the right to delete Personal Data you have provided to us or that we have collected about you.\n Right to Data Portability : You have the right to obtain a copy of your Personal Data in a portable, readily usable format.\n Right to Opt-Out : You have the right to opt out of: Targeted advertising","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-bc3c196e2564a502697c","text":" To exercise these rights, please contact us at support@trycandle.app . If we deny your request, you may have the right to appeal our decision by contacting us.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-6d39b420b71d532cb219","text":" If you are a resident of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, or Virginia, and we deny your privacy request, you have the right to appeal our decision. To appeal, contact us at support@trycandle.app with “Privacy Request Appeal” in the subject line, and include:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-2b5539eff7c986f9b09b","text":" We will respond to your appeal within the timeframe required by applicable law. If you are not satisfied with our response to your appeal, you may contact your state’s attorney general to file a complaint.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-f11d1a3559d193b497a9","text":" We will respond to your request within the timeframes required by applicable law.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-96cd0950e1e1310c491a","text":" We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the www.trycandle.app website, by sending you an email and/or by other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/privacy-data-use-7869e80edb5c10800621","text":" If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us.\n Email:\n support@trycandle.app \n Effective Date:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-329d272137c5c65ca6f5","text":" User Uploaded Images Retained as part of photos and images you upload; follows User-Generated Content retention Photos are stored for service functionality; no biometric templates extracted or stored separately \n Security Logs and Audit Trails 1 year Security monitoring, incident investigation, and fraud prevention \n Marketing Preferences Until you opt out or close your account; suppression lists retained to honor opt-outs Honoring your communication preferences \n Aggregated/De-identified Data Indefinitely No longer identifiable; used for analytics, research, and service improvement ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-8af69aab9dbb8c4a388e","text":" Active Account and Profile Data Duration of account + 30 days after closure To provide Services and allow reasonable account recovery period \n User-Generated Content (photos, messages, posts) Duration of account; deleted within 30 days of account closure Core service functionality; privacy protection after departure \n Purchase and Transaction History 7 years after transaction Order history, refund eligibility, and legal compliance \n Payment Information Duration of account or as required by payment processor; card details may be retained for 180 days to address chargebacks To process transactions, refunds, and handle payment disputes \n Account & Billing Records 7 years after account closure Tax, accounting, and legal compliance requirements \n Customer Service Records 3 years after resolution Customer service quality, dispute resolution, and legal claims \n Consent Records 3 years after consent given or withdrawn Demonstrating compliance with consent requirements under applicable law \n Communication Logs and Metadata 1 year Legal data retention obligations; security and fraud investigation \n Identity Verification Data Retained as part of account data and support records; verification codes are temporary and expired after use Account security and support purposes ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-846c4fc24dce157ca4be","text":" This section explains how long we retain your Personal Data and the factors that determine retention periods.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-8958dc55aecdba66dc17","text":" We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-24d08023762dc9faaf2b","text":" You can delete your account and request deletion of your Personal Data at any time through your account settings or by contacting support@trycandle.app . We will process deletion requests in accordance with applicable law, except where retention is required (such as for tax or accounting purposes).","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-0b6d2dc8079df41af789","text":" If your account is inactive for an extended period, we may automatically close it. After automatic closure, your data will be handled as described below.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-b865e7eb5da6762bc043","text":" Candle uses a two-layer deletion process:\n Layer 1 - Active Systems : When you delete content or your account, we immediately remove your access to the data from our active systems so it is no longer accessible.\n Layer 2 - Backups : Deleted data may persist in backups, archives, and disaster recovery systems for a reasonable period as necessary for:","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/data-retention-16560537914f500a34e3","text":" While backup data is not accessible in normal operations, it has not been permanently destroyed.\n Complete Deletion Requests : If you require complete destruction of all data including backups (for example, to comply with a legal obligation in your jurisdiction), contact us at support@trycandle.app and we will work with you to accommodate your request to the extent technically feasible and legally permissible.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-b0c7be4b79f3d4d32ebf","text":" Vendors: We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-7e220e197f23c6e59ba0","text":" The categories of Personal Data described above may be shared with the following recipients for the purposes described in this Policy. We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.\n Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include: Hosting, technology and communication providers.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-19b460267a997b9c8964","text":" Marketing and Advertising Partners. We work with advertising partners to promote Candle on third-party platforms. However, these partners receive only technical identifiers (such as device IDs or hashed email addresses) to measure campaign effectiveness and conduct other similar marketing activities. However, we do not share your private messages, partner conversations, shared photos, or responses to personal prompts with any marketing or advertising partner. \n Analytics Partners. These parties provide analytics on web traffic or usage of the Services. They include: Companies that track how users found or were referred to the Services.\n Companies that track how users interact with the Services.","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-2fec46f6f170ec63234c","text":" We use third-party services to operate Candle, including, without limitation:\n Cloud Hosting Providers : PlanetScale provides database hosting (MySQL/Vitess) with SSL/TLS encryption in transit and encryption at rest.\n Authentication : Clerk (SOC 2 compliant) manages user login and account security. Learn more: Clerk Privacy Policy \n AI Services : OpenAI powers our AI features, including question generation, debate topics, date recommendations, and question rewording. When you use AI features, your prompts may be sent to OpenAI for processing. We do not share your photos or private conversations with OpenAI. Learn more: OpenAI Privacy Policy \n Analytics : Amplitude provides product analytics to understand how users interact with our Services. Learn more: Amplitude Privacy Policy \n AppsFlyer provides mobile attribution to measure advertising effectiveness. Learn more: AppsFlyer Privacy Policy ","isBasedOn":"https://www.trycandle.app/privacy","dateCreated":"2026-07-19T23:56:40.836784+00:00","identifier":{"@type":"PropertyValue","name":"snapshot_sha256","value":"9cdf8613d718c56dd86a02a20e35d17227b6831c60e68803c42a916d744b9a12"}},{"@type":"Quotation","@id":"https://airinetwork.com/platform/candle/finding/subprocessors-data-sharing-aad235114bcdddf8307c","text":" Advertising Tracking : Meta Pixel (Facebook/Instagram) tracks website visits and ad interactions. Learn more: Meta Data Policy \n The TikTok SDK collects app activity and ad interaction data from TikTok campaigns. 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Learn more: Clerk Privacy Policy \n AI Services : OpenAI powers our AI features, including question generation, debate topics, date recommendations, and question rewording. When you use AI features, your prompts may be sent to OpenAI for processing. We do not share your photos or private conversations with OpenAI. Learn more: OpenAI Privacy Policy \n Analytics : Amplitude provides product analytics to understand how users interact with our Services. Learn more: Amplitude Privacy Policy \n AppsFlyer provides mobile attribution to measure advertising effectiveness. 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